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Phone & Messaging

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50 results found

  1. This is useful and convenient when we want to add an external number to get a specific call to an external person

    2 votes
  2. Why is it Major updates are only going to Main Super Admin account. As a business partner i have customers whose Main super admin Account is not a technical person they are either business owner or some executive level person to own the accounts. Who will not need to implement any new updates or forward the email to a technical contact. these should be sent to all super admins on the account so that Business partners and technical point of contact should be updated on all changes.

    1 vote
  3. can you get this stupid thing to stop making a ping noise every few seconds i cannot record my prompts. this app is so annoying, it makes that noise all the time, i can never leave this site up during the day b/c it continuously makes a beeping noise

    1 vote
  4. need to download all recordings in our cloud storage for all users at once

    1 vote
  5. Users block numbers. I want to review those number blocks and remove them if I deem them to be spuriousAlso, under Call logs I can block numbers.Again, I want to be able to report/ review and remove or remediate those blocks.

    1 vote
  6. add a notification settings if the call is being forwarded to third party number to know if the call is a business or personal call

    1 vote
  7. Please add Vanity number functionality. 

    1 vote
  8. We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.

    1 vote
  9. It would be useful if you can show a brief description of the difference settings under Call information displayed:

    1 vote
  10. I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to:Create a temporary extension. > move the number to that temporary extension. > then delete the temporary extension.The process takes about 7 clicks too many. It seems like there should be an "un-assign extension" option that I can click in my options menu.

    5 votes
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