41 results found
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Show user status in contacts list
Ability to see user status in all web/desktop views would be a timesaver.
17 votes -
Sync contacts from RingCentral to iPhone
to be able to sync contacts from RingCentral to iPhone
2 votes -
Sync Desktop Contacts with Cell Phone App Contacts
Currently My desktop App Contacts do not sync with my mobile app contacts despite using the same login information. If I am unable to be in the office I cannot access my clients numbers from my cellphone app. And who wants to type in all that information twice
5 votes -
Saving contact calls in one master account
When a call comes into a team member from ring central, there should be a way to save that call under a master account so that all team members have it saved going further and the next time that call comes in, the team members will know who its for and to pick up. Another way is if one person on the team saves and then its pushed to other team members automatically.
7 votes -
I would like to upload all my contacts in bulk rather than 1 at a time.
i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.
3 votes -
Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.
This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.
1 vote -
Import User's First and Last Name from Microsoft 365 to RC Desktop App.
When a contact is imported from Microsoft Office 365 to RingCentral it should show the contact's first and last name in the RingCentral Desktop App.
9 votes -
Show Company name instead the first name and last name under Personal Contact
Will not show company name under contact just first and last name
4 votes -
Feature Ask - Keyword Search within Contact Details
Client is asking for more data in the contact details to able to search when using the global search or when using the search field in the contacts.Currently you can only use first name, last name and phone number to look for a contact – either it be personal or corporate contact.Add new fields for a contact as per the next slide and make these fields searchable in the search engine.I have suggested notes, Skills and Location as additional fields.Alternatively it would be sufficient to have the possibility to include custom field which can be used alread today as above…
3 votes -
UPLOAD CSV CONTACTS IN ONE GO
Please allow CSV contacts to be uploaded in full, customer is adding 5593 members but is only able to add 13 members once the upload reaches 5000. In addition, creating contact group only allows 200 at a time - cust requests if the contacts can be selected all at once.
4 votes -
Contact searching by location
We can search contacts by name or Extension but have multiple locations and it would be nice if we can search by office. For instance, I would like to see all the staff and their availability in Office A. It is a field that is filled out for each user profile so it should be searchable.
4 votes -
Upload Corporate Contacts to phone
Uploading corporate contacts to the deskphone would be very beneficial, manually adding the corporate contacts from the phone is a very time consuming process. Even if we would be able to download the contact list and then upload them to the phone via a USB port would faster.
3 votes -
Sync Contact Directory between Polycom and Admin Portal
Sync Contact Directory between Polycom and Admin Portal
2 votes -
contact sync with desktop handset
It would be a very welcome feature add to have contacts sync with desktop handsets. Currently, when people call, I only see the phone number on the handset display. I have to run a search in my outlook contacts to see if the caller is known.My only options to solve this are to periodically export my entire contact list to a csv, then do a batch upload to my device (a Yealink T46S). Contacts should sync through the ringcentral app. Seems like it shouldn't be that hard. Can you make this happen?
2 votes -
App to sync CardDAV Contacts with RingCentral Contacts
We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.
1 vote -
Be able to create customized folders for contacts
Really need to be able to compartmentalize the contacts into categories at will
8 votes -
Allow All Contact Fields to be Searchable in the Glip/Jupiter/MVP App
Allow All Contact Fields to be Searchable within the Glip/Jupiter/MVP App. Example: The Company Field is Not Searchable from the Search Field or Filter Field.
6 votes -
Import/Export Company Contacts to Another Account
This would allow clients who has more than 1 account to create a central address book/contacts
1 vote -
Need to access contacts from Windows App
It is not possible to access Outlook contacts, or have the app access the contacts directly from our Exchange server. Neither can I click Call on the contact in Outlook, as the RingCentral app doesn't connect to Microsoft Telephony Services. A phone app without the ability to dial contacts is not very useful.
3 votes -
Show all Office 365 global address book addresses in the ACO, not just mailboxes
The Microsoft/Office 365 global address book consists of "mailboxes" (@domain) addresses and external address "contacts" (vendors, friends, etc...). Only the mailboxes show up in the ACO desktop and web app. For some reason the ACO isn't able to connect to the "contacts" in the GAL. Personal addresses created on a user by user level show up but not the "contacts" that are shared throughout the company in the GAL.
7 votes
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