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Phone & Messaging

Phone & Messaging

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115 results found

  1. Feature to have Super Admin the ability to delete another user's group messages in bulk without logging in as that specific user

    3 votes

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  2. Problem statement
    In cross-language teams collaboration it is essential that everyone tries to keep the conversation accessible for everyone. Sometimes group chats start from one language and some time later others join the chat forcing already joined people to switch to language that's clear for everyone (English usually). Other cases could be defined as requiring participants to use the only allowed language for communication.

    To address those concerns I propose to have following improvements:

    1. If the discussion was happening for some time already, it requires newcomers to translate all the prior messages one by one. So, in this case it…

    1 vote

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  3. The customer wants to avoid posting a message in the wrong group, and they think Folders would help prevent that. From what the customer can tell, it only applies to him when he moves teams to folders. Wants to have a way to set this up globally so it applies to everyone's login.

    3 votes

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  4. mplement the ability for users to select and forward multiple messages simultaneously within the corporate messenger. This will significantly improve user experience and productivity, especially when sharing context or important information from a chat.

    Current Problem:

    Currently, users can only forward messages individually. This process is time-consuming and cumbersome, particularly when needing to forward a series of related messages to another user or group. This leads to frustration and decreased efficiency.

    Proposed Solution:

    Introduce a multi-select functionality that allows users to select multiple messages within a chat and then forward them as a single unit to another chat or contact.

    2 votes

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  5. need option to have a separate greeting for each day of the week. Special announcement greeting for each day.

    1 vote

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  6. To have a feature where all updates or notifications about the entire RC account will be sent to a specific email not per users email.

    4 votes

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  7. It would be nice if you can see that your sent message has been read by the recipient when using messaging - like Teams does.

    7 votes

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  8. customer wanted to have a feature where one of the recipients responded back to group sms only the sender will be able to view it

    3 votes

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  9. We use Team messaging extensively. In our business, we use many custom uri schemes (fmp://, maps://…)
    It would be great if these were interpreted as links just as https:// or ftp:// are.

    1 vote

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  10. I would like the option to create team chat message templates to reuse the messages easily with a click (similar to text templates).

    1 vote

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  11. There needs to be a much better solution for downloading teams messages. The only option is in the settings and it will download as a .json. Completely useless format for us. Especially since it does not actually archive images/files that are shared. There also needs to be a better option to download all images & files versus right now, its only one at a time. The current archiver for whatever reason, currently does not archive this and that is a complete oversight. Especially for the financial services industry. And to give 3rd party companies easier integration access to this data…

    1 vote

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  12. Can we merge 2 RingCentral teams to 1?

    I want to merge two different teams or groups into one, is that a possibility.

    5 votes

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  13. I would like to add team messaging to the Archiver feature in the admin console under Apps & Resources.

    2 votes

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  14. Allow me to change the keyword I'm searching for without re-inputting all the filters. Currently, when i change the keyword i'm searching for, I have to re-input all filters each time.

    1 vote

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  15. 1 vote

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  16. Although certain messages can be pinned which is useful, it would be more helpful to be able to search by words or numbers throughout the entire conversation history with a person or team messaging group.

    7 votes

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  17. It would be very helpful if Ring Central offered online document editing, similar to Microsoft Teams. Currently, my team is able to share files within Ring Central but must download, change and re-upload. We can't work on documents simultaneously and see changes immediately. I've like to see online file sharing as an included Ring Central feature.

    2 votes

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  18. I see there's a way to add your own ringtones for phone calls. I was wondering if there's a way to do the same for messages or mentions in messages? I'm being a total millennial and would love to add the AIM messages for nostalgia purposes.

    2 votes

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  19. When clicking on a GIF it automatically sends. It would be nice if it was added to the text field so we can add a message to accompany the GIF. In our office, we like to do birthday shout-outs and currently, we have to send two separate messages, one with the gif and the second with the shout-out. It would be nice if it could be one message together.

    6 votes

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  20. Right now, when you create a new Message Team, it only shows up in the Desktop App. It does not show up in the Mobile App. In order to see it in the mobile app, you have to send a first message to the Team with the Desktop App. Only then does it become visible in the Mobile App. Please change it so that newly created Teams are visible in the Desktop App AND in the Mobile App.

    1 vote

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