100 results found
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Ability to search within a conversation history.
Although certain messages can be pinned which is useful, it would be more helpful to be able to search by words or numbers throughout the entire conversation history with a person or team messaging group.
7 votes -
Online Document Editing for Ring Central App
It would be very helpful if Ring Central offered online document editing, similar to Microsoft Teams. Currently, my team is able to share files within Ring Central but must download, change and re-upload. We can't work on documents simultaneously and see changes immediately. I've like to see online file sharing as an included Ring Central feature.
2 votes -
Add a way to personalize notification sounds for mentions in chats/messages
I see there's a way to add your own ringtones for phone calls. I was wondering if there's a way to do the same for messages or mentions in messages? I'm being a total millennial and would love to add the AIM messages for nostalgia purposes.
2 votes -
Text with Gif Messages
When clicking on a GIF it automatically sends. It would be nice if it was added to the text field so we can add a message to accompany the GIF. In our office, we like to do birthday shout-outs and currently, we have to send two separate messages, one with the gif and the second with the shout-out. It would be nice if it could be one message together.
6 votes -
New Message Teams Not Showing in Mobile App
Right now, when you create a new Message Team, it only shows up in the Desktop App. It does not show up in the Mobile App. In order to see it in the mobile app, you have to send a first message to the Team with the Desktop App. Only then does it become visible in the Mobile App. Please change it so that newly created Teams are visible in the Desktop App AND in the Mobile App.
1 vote -
Allow new Teams to be added in the mobile app
Right now, when a new Team is created in Messaging, it only shows up in the Desktop App. It does not show up in the Mobile App... UNTIL you send the first message to the group using the Desktop App, then it shows up in both apps. Please allow new Teams to be visible in both the Desktop App AND in the mobile app.
1 vote -
Ability to Recover Deleted Team
Customer would like to have an ability to where they can restore team that has been deleted accidentally
5 votes -
Automated Team Chat Membership based upon Site or Site List for mass communications via RingCentral
Create team chats with dynamic membership based upon which site or site(s) the users belong to.
1 vote -
Make Task scrolling unlimited
Scrolling through tasks is currently limited to 18 before you have to click the "All Tasks" button to see the not displayed tasks. I would like to have unlimited scrolling so all tasks are always in the list.
1 vote -
Administration Team Management
My idea is pretty straight forward. Us, as administrators of an organization on RingCentral should have access to manage Private / Public teams. As an administrator we should have access to everything within our RingCentral 'server / team' as we need to monitor our employees. I think this would be a great feature for everyone as we are confronted at this moment with this problem and there's no solve for it and I 100% was sure that there is an option which will allow us to do this, I honestly don't know how this is not implemented yet as I…
5 votes -
autocorrect
An autocorrect feature that actually works and doesn't suggest words that are nowhere to be found in the English language.
1 vote -
Turning direct messaging between two users into group messaging with multiple users
The ability to turn direct messaging conversations between two users into group conversations where the new participant can access the old conversations.
1 vote -
Visibility of Contact information of guests to other guests
Visibility of Contact information of guests from/to other guests
2 votes -
Improve Team Admin Settings
Currently, the RingCentral App automatically posts task-related system messages (e.g., task creation or completion) in group chats, with no way for team admins to control or customize this behavior. There is a clear lack of flexibility in how task events are communicated within teams. It would be helpful to offer more advanced admin controls — such as choosing whether or not to show these messages, changing where they're posted, or turning them off entirely. Expanding admin settings to allow this kind of customization would reduce noise and better support different team workflows.
1 vote -
Missing messages in RingCentral Desktop App
We have observed that our users are experiencing a significant gap in their message history within the RingCentral app, specifically from July 2021 through April of this year. We would like to inquire about the process for restoring these missing messages for our users.
- Default option: Never deleted Other preset options: 30 days, 60 days, and 90 days
1 vote -
ability to print message thread on RC app
The customer found a knowledge base article explaining how to print a message thread from the RC app. However, this feature is not currently available in the app. The customer requires the ability to print message threads for legal purposes and would like this functionality to be implemented.
3 votes -
Open Mic feature that allows Voice Chat option with Coworkers via Realtime/live Audio.
this would allow Multiuser chatting; a Voice chat option that can be turned on or off for the chat room so I don't have to type out short questions, and we can vent to coworkers via audio
1 vote -
Task list
Ability to have option to download or export task list
1 vote -
Pin Team/Group Chat
I have hundreds of team/group chats, and every day, many of them will have new messages. even though we have UnRead filter for chats, when I read the message and navigate to another chat, the previous one will be gone. It is not easy for me to navigate around those chats I'm focusing on.
So my idea is, can we provide a Pin feature to the chats as well? So even if I filter only to show UnRead message chats, I can still see the chats I focus on when I read the message.
1 vote -
Search / filter team instant messages by date
Suggestion
At the moment you can search a team instant message thread by words, poster or team but there is no way for you to search and filter by a date or date 'range'
Reason
Many times a members of a chat has mentioned in passing occurrences of an issue that much later I need to pull together to a report. I know the dates or date ranges but it is too hard to guess the exact wording of their post and searching by user/poster returns too many results (most not relevant).
I need a way to select all posts…
5 votes
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