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83 results found

  1. Currently, only the admin of the archived team has the ability to recover the deleted team. By giving all super admin capability to bring back the archived team, it will be easier for them to recover it anytime they need it.

    2 votes

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  2. Auto reply and OOO for direct messages. Right now this feature is only available to those who utilize SMS, but my org doesn't so I can't do anything to let people know I am out of office, or auto reply to reach me via phone.

    1 vote

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  3. customer wish to have the option for the clients to enter an employee id on the message only before leaving a voicemail

    1 vote

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  4. I would like to be able to create a task on a team group and assign it to all members of the team but have it be available to be marked as complete for all team members when one person checks it

    1 vote

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  5. Please provide an option to send call queue voicemail notifications to GLIP.

    RIng Central and Glip ahave been integrated into 1 application for several year at this point, this seems like it would be trivial to implement

    1 vote

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  6. Call in for Transcription of Messages from RC App to notify on personal email feature

    1 vote

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  7. It would be great to send internal chat messages on a quiet delivery option. The ability to message colleagues who are on calls but not disturb them. IE--if someone is on RED (on a call), I could send them a chat and it would deliver discretely/quietly as to not disturb their call, regardless of their notification settings

    2 votes

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  8. Allow RingCentral Channel to receive email from an external email or third party application

    3 votes

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  9. Could we implement a way to auto-translate sentences to a preferred language? As a global company, and having global customers, I think this would be a great benefit to set a language as your default (example: English) and it detect when a different language is used, so that it can be translated simply in the messaging field.

    3 votes

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  10. Additional details for the feature that you are requesting:
    1. What is your use case for this feature request?

    We are a government agency in the state of florida. This means we need to provide public records for almost anything based on existing rules and guidance. For chatting, the City has MS Teams as a chat standard, so this would be the platform of choice for many reasons.
    What problem are you trying to solve or what problems does the current functionality cause?
    Ring central has no search capabilities for public records in any consolidated way.
    How do you want…

    2 votes

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  11. Add ability to filter by "Read @mention". Many a times i have to quickly refer or reply to a recent @mention message, but it is difficult to quickly find such messages. Instead I have to recall which team that message was sent to and search for that team and the message. It would be great if i can filter the messages by "Read @mention" just like filtering them by "Unread @mention".

    1 vote

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  12. Marked as safe text message using this app

    1 vote

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  13. The customer would like to have an option to send one way broadcasting through mobile devices.

    2 votes

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  14. Bullet points icon can be formatted based on their indentation like filled circle then empty circles, hyphen etc while formatting a message
    Currently, only filled circles appear

    2 votes

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  15. If a group is being flooded by messages, and the admin needs to reset the discussion, they can make the group read-only for a set time (10min-1week) allowing only admins to post. After the timer, the group would reset to its original posting permissions. This could be set to prevent all non-admin users from posting, or apply to specific users within the group.

    2 votes

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  16. Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.

    Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.

    2 votes

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  17. Voice and video messaging is already available for RingCx plans but not RingEx plans. This is a basic messaging feature that should be included in all plans. All messaging platforms in the market have it.

    1 vote

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  18. It would be great if Avaya Cloud Office would have a spell check for other languages than English. In my case: German. As well as the ability to disable the spell check. Currently, I am using the app in German, but the app spell checks in English. This results in everything I type being underlined in red. This is quite annoying.
    So the first improvement would be to be able to disable the spell check without having to disable it for the whole computer system. A second step then, of course, would be to provide the spell check in the…

    1 vote

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  19. Currently, the messaging app archives messages. This causes the loss of vital information within our practice, as we cannot access any messages past a very short length of time. Can you prevent messages from archiving?

    1 vote

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  20. As a notification setting—allow the user to set quiet times, so that they are not alerted with notifications, on Lock Screen or Notification Center. Use case would be for users to set quiet times during weekend or certain hours of the day after normal business day working hours.

    1 vote

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