227 results found
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to transfer voicemail to another deskphone
to transfer voicemail to another deskphone
1 vote -
Feature to extend time while selecting contacts for transferring calls - Desk phone
Feature to extend time while selecting contacts for transferring calls
1 vote -
Call Transfer Timeout Extension
We use Cisco 8861 desk phones. When a call is on hold after pressing the transfer option, if you decide to use the Contacts button to search for a contact, you must press that button, pick what directory to search, enter in your search parameters, press the search button, wait for the results then choose the result you want and press call all within 12 seconds. If you fail to do all of that you get a timeout message and at that point you have to cancel the contact search and resume the call and then try it again and…
2 votes -
Allow alternative numbers to appear in company directory VVX450
Please allow the company directory on VVX450 to show alternative numbers for staff. Currently it only shows their extensions even though we have inputted mobile numbers, alternative landlines etc for each staff member we have. Users are using printed out documents or the ring central app on their phones to pull up alternative numbers for people and then dialling them from the desk phone. A very slow arduous process.
3 votes -
Allow Key 2 to be programmable/changed on Poly VVX150
Currently only Key 3 onwards can be changed, however where users are working with lower end Poly phones such as the VVX150, there are only 2 keys and both are reserved for the extension line.Please can we make Key 2 programmable for other extensions or pickup groups?
4 votes -
Allow customer admin to disable Room Phone Line add-on incoming PSTN calls
Current customer with Rooms POC in progress asked this question; Impacts all customers with Room Phone Line add-on licenses. SIde note - this is also an issue for my tester account, receiving multiple spam calls to my demo system daily.
1 vote -
Page Buton on Polycom Phones: Direct to the Paging Extension
Since my company only has 1 paging extension/device, it would be best to bypass the paging announcement and set the paging button on my polycom vvx 350 phone set to the extension number of the paging device.
4 votes -
Yealink T4xU button templates and configuration
Add an interface to allow button templates and customizing phone settings. There is already a provisioning tools setup since anytime you add someone to the HUD it adds a speed dial/monitor button to the Yealink phones.
9 votes -
Have 4 slots in presence for user extension
I wanna be able to have 4 lines on my desk phone so I can take up to 4 calls
1 vote -
Internal and intercom calls only and no calls outside the account users.
We are a school district, we have dial in intercom system at each school. Currenly anyone can access them from any all areas. We need this to be changed so that only our internal extensions can access the intercoms and we don't want the Mitel phones to recieve calls from outside the account. This was working with Mitel before we migrate to RingCentral
1 vote -
Poly E550 Expansion Module Limitiations
I have a bunch of Poly E550 phones I bought from Ring Central and I purchased the Poly Expansion module as well. Unfortnately, the expansion module doesn't really work because you can only add up to 48 total lines through Ring Central, although the module can include many more lines, up to like 100 or something much more. It is connecting just find with my E550 but because it's not on Ring Central as an expansion module option, it's not allowing me to use the full potential of the expansion module. Basically, the system is thinking I don't have it…
1 vote -
Mitel 480G - Allow to End Call with Speakerphone button
I'm testing with the Mitel 480G enrolled in RingCentral.Found that I can start but can't end a call with the speakerphone button. I need to press the Line button.This functionality exists on the Polycom phones.
3 votes -
Introducing a DECT Multicell solution to RingCentral like Snom M900
More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our customers are thrilled with it. The M900 has an integrated DECT manager, offers DECT and LAN synchronization. The integrated DECT manager manages all base stations in one installation and ensures constant availability and seamless handover. This means that calls are seamlessly transferred between the individual base stations - even across floors or buildings. The integrated TLS encryption sets absolute standards in terms…
13 votes -
BLA for all Shared Line compatible device
Shared Lines BLA feature is available to RingCentral MVP Ultimate and Premium accounts only with compatible device such as VVX310, VVX410, VVX500, VVX300, VVX400, VVX600, VVX301,
VVX311, VVX411, VVX501, VVX601, VVX 350, VVX 450. it would be better if we can also cater all compatible shared line device to have the BLA function. Call can be put on / taken off hold on any phone.2 votes -
Don't update phone hardware during active calls or during set business hours
We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
2 votes -
Add Nomadic 911 Addresses for Cisco Devices
This feature enables location detection when a user dials 911 from any of those endpoints. Location detection is based on the application’s or device’s interaction with network infrastructure elements with known locations, e.g., wireless access points, IP address ranges, and Ethernet switch MAC addresses.Currently, CISCO phones are not supported.
1 vote -
Bulk update for back image
A feature for updating back ground image of provisioned desk phones in bulk
1 vote -
configure 2 users on a single phone
cx would like to have a feature where a phone can be used by 2 users at the same time
2 votes -
Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w
Ring Central sends updates to my Yealink T57w phone. When the update comes in, it resets the admin password back to default. This is a secuirty issue and I get the red triangle error at top of phone screen until I manully change the password from ADMIN back to my password. It happens every update and is very frustrating. Security is low after an update as password defaults.
17 votes -
Add Call Parking feature on 3rd party assited provisioned phones
We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.
1 vote
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