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Phone & Messaging

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2027 results found

  1. The only way to know if someone did this is to hover over the reactions. These days lot of people respond by reacting with a thumbs up or other emoji. I would like to be notified of this. That and a read receipt.

    5 votes
    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  2. In the RingCentral app, if the "Launch an external app or website for incoming calls" option is toggled on, it will launch automatically for all inbound calls. It would be nice to have a checkbox to control whether the web page launches automatically, or upon the user clicking a notification to accept. This will enable the user to skip launch on any inter-company or non-customer related calls.

    4 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  3. The customer was wondering if there's a way to add a button to the HUD on certain phones in a group to enable out-of-hours mode

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. We would need to have an option for the fax to only send once. Currently, the system attempts to send it thrice before getting the delivery failure or if it was successful. We only need to have the fax attempt once, then we can get the result if it's successful or not.

    2 votes
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  5. To have a pre-recorded voicemail that will be sent to each of his customers just in case cannot reach them. To leave voicemail messages to every customer instead of automatically sending the pre-recorded vm.

    2 votes
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  6. I am trying to find this feature: AI summarized recordings and voicemails so you can find the right information faster in RC. Can you direct me on how to find this feature?
    It was announce by Steven Zachok

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. Why would contacts be being saved on an iPhone titled "via RingCentral"? All of these contacts appeared and were not created by the iPhone's owner. Every one of them is the owner's assigned RingCentral number. It would be best if we had the option hide company contacts when using the mobile app

    1 vote
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  8. Specific alerts for any calls that are not forwarded appropriately (no extensions/forwarding numbers dialed when RC DID receive an external call)

    1 vote
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  9. When they received fax using RC App or Web App they want to edit it to show the "Company name (SENDER) - PATIENT NAME" 

    2 votes
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  10. Right now the only way you can create a group with outside phone numbers is to do so from the RC portal. I want to be able to create a group in my desktop app, so I can send a text to the group from either of my apps.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. cx requested to have an option to remove the fax tab in the app // they already turned off fax feature online and changed number to voice only but the fax tab in the app is not being removed

    6 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. This allow customer to mask sensitive information given while using RC mobile app

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. A feature that will automatically remove any user in the Active Directory of the company when they leave the company.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. Hi, We need to get adcourier.com added to the bypass list in the chrome extension, the extension keeps adding a ring central logo to our job postings if that URL is not present

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. Hello, A client reached out about the possibility of having the option to include the system speakers and mic to be added to the Speaker and microphone combination section in the desktop application. I called support and they mentioned that the option does not exist. If there is a way to add the system speakers and mic to the combination list, this would allow for a more efficient work process.

    1 vote
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  16. Display incoming call for emergency calls when dialed specific number or extension.

    1 vote
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  17. Request: We need to be able to set separate default devices for the "phone" and the "video" functionalities of the MVP suite.------------------These users start a huddle type meeting at the start of the day and need to take other calls throughout the day. That being said, they must not leave the huddle at any point, and must not cut it's audio. The group needs to be able to listen when a specific user of the group takes a call and what happens in that call.Before, they would use Microsoft Teams for the "huddle" part and Ring Central to take calls,…

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  18. opt out option at the bottom of text messages sent

    4 votes
    Under Review  ·  3 comments  ·  Application  ·  Admin →
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  19. Adding Search button in the App Phone number for Outbound phone number list

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  20. Be able to set duration on a task and be able to have it visible for more than one day in the calendar

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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