606 results found
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Increase HUD/Presence Contacts to 1,000
There are receptionists that cater to more than 500 contacts. It is best to have the ability to increase the maximum allowed HUD entries to 1,000.
2 votes -
Automatic Outbound Caller ID
Asking for a dialer that automatically changes the outbound caller id depending on the area code they will be dialing.
7 votes -
Transfer Confirmation for RingCentral App
Currently, there is no option for agents to confirm if a call was successfully transferred in the RingCentral app. A feature request is being made to add a confirmation notification or status update for transfers.
1 vote -
Disable RC app Notes
A feature in which we can disable the RC app notes only for specific users
2 votes -
ability to detect invalid phone number when sending faxes using the app
Customer would like to have the system to have the ability to detect invalid phone numbers when sending faxes using the app. It would be helpful for them since they are sending faxes in bulk
2 votes -
to add more custom fields in RingCentral App Workspace Task
Please give us option to add custom field in Workspace task
3 votes -
Option to switch caller ID for call delegation
Option to switch caller ID for call delegation
2 votes -
Show who a favorite contact is on a call with
In the favorite contacts list in the RC app, you can see the status of your favorite contacts, if they're available or on a call. But you can't see who the person is on a call with.
In the HUD, you can see who the person is on a call with.
Bring this feature to the favorite contact list too! I use the HUD to add contacts to my phone buttons, and don't have the same list set up on my favorite contacts.
1 vote -
Scan to Fax settings inside RingCentral app
There is a scan to fax option when sending a fax inside the RingCentral. Would it be better if there is a separate settings or tab for Scan to Fax feature inside the RingCentral app.
1 vote -
Emergency Alert Banner
As the title states, an emergency alert banner that can be displayed across the top of the screen similar to Rings update banner. In the event of an emergency (Fire, shooting, natural disaster, etc) the ability to quickly notify everyone in the company is imperitive. Something that can be quickly sent out from users with the correct access and that displays accross all of the Ring Central apps and programs.
5 votes -
Request for Enhanced Voicemail Deletion Options: Multiple Selections via Control Key or Three-Dot Menu"
The customer wants the option to delete multiple voicemail messages. Instead of using the pencil icon, they would prefer to delete messages by holding the "Control" key and highlighting the voicemails they want to delete, or by using a three-dot menu option to select and delete them.
2 votes -
Disable or Restrict Access to RingCentral Web App
Disable or Restrict Access to RingCentral Web App
6 votes -
ability to increase personal meeting id Length for RCV ( 10 or More )
Customer would like to have option to increase number of Personal Meeting ID for RCV from 9 to 10 or more
1 vote -
Enable to see the message history while entering the phone number
Option to see the message history while creating a new SMS message
1 vote -
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
It's not listed as recommended headset to use with their RingCentral application and they wanted to know when this model to be compatible with RingCentral application. Their Yealink BH74 model is not allowing the user to answer the call using this model and it's not compatible to use with their RingCentral application1 vote -
Contact Fields
Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.
3 votes -
Ability to login on the app for a Call Queue extension
It would be great if we have the ability to login a call queue extension on the RingCentral app.
6 votes -
A larger preview of each message (Voicemail)
Listing for voicemails was MUCH better before you changed it - I miss having a larger preview of each message. The new way is more difficult to view and open and wastes a lot of screen space.
1 vote -
New Tab on RC App
Customer wanted to have another tab on RC App as their homepage wherein they can insert excel to monitor their files.
1 vote -
Manually reset the RC desktop app version report
Wanted to have the ability to reset manually the RingCentral app version report. I'm trying to navigate a mess where half of the people in my org had the EXE install and half were automatically updating like they should. Trying to get everyone on the same auto update version and have a report that confirms that’s actually the case.
2 votes
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