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Phone & Messaging

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  1. 1 vote

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  2. The way that link can be copied on the web app via URL portion, there should also be an additional copy recording link on the RC Desktop app, making it shareable across the account users with permission to access it.

    1 vote

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  3. Show the company name when calling. Usually, the contact name and number only show when calling.

    1 vote

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  4. The Customer wants an option to block group text messages, as they prefer to have that feature, than to manually block the related numbers in the group.

    1 vote

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  5. Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting

    1 vote

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  6. Ability to add bio (short description of a user) via the RingCentral App

    2 votes

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  7. We have SSO turned on. Most users are on a chromebook. We need to access the app glip. We are looking for an option to sync the log in however it is setup to log in first in RingCentral not sync even using the option for SSO. The glip app does not always work unless we connect to Ring Central first -
    then we can connect to the app.

    2 votes

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  8. Please add feature to allow admin/user to change the phone number diplayed in the user profile for the Desktop/Web/Mobile app

    1 vote

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  9. Kindly add the Push-to-Talk Feature for UK Customers

    2 votes

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  10. Extend the up-time of an audio conference from 6 hours to 24 hours.

    2 votes

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  11. 1 vote

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  12. Today students at Columbia University can sign up for a RingCentral account using their Columbia.edu email. They are required to create a temporary password before they are allowed to sing in using the SSO credentials. Columbia is asking to remove the step requiring a temporary password.

    1 vote

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  13. The ability for federated accounts to share contacts using RC app and WebApp.

    1 vote

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    • we change the message recipient of 109 to 102 and we want it to show in the MISSED in the ringcentral app of ext 102
    • but getting missed calls in emails is very painful
    2 votes

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  14. In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on the line with the other quick pick choices.

    1 vote

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  15. turn off the advance settings for messaging notification and stick to basic

    1 vote

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  16. Wants to stop external calling on the mobile app.

    An option to assign a role/permission restriction to just stop external calling from the mobile app only and just use the RingCentral Desktop app as the one with external calling functionality.

    1 vote

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  17. Show time stamp in addition to the date on the list of call recordings on the desktop app.

    2 votes

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  18. In the desktop app and are in the phone section and hover over internal calls it should give you the call option first then the message function. Right now it gives you the message function and the video function and to use the call function you have to select more. It should work like it does on calls that are external where it gives you the option to call and text.

    1 vote

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  19. Create a feature for pop-up notifications for incoming video calls, so that we can accept or reject the video call even if the app is running on the background or is minimized

    2 votes

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