2027 results found
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Ability to Adjust Message Panel
The message panel (Favorites, Direct Message) are still eating up about 1/3 of the app screen even after adjusting it to the narrowest option available. Looking for the ability or option to adjust it more to make it narrower to give more space to the expanded message column.
2 votes -
Option to Bulk Download Recording
Please have an option to bulk download recordings (meeting, call logs, etc.)
23 votes -
Pause playing media when answering line
Looking to automatically pause Spotify app when answering a call. Would be great for other apps and browser sounds Youtube, pandora, etc.
2 votes -
Geofencing RC status
Set up geofencing so that upon returning to warehouse/ place of business automatically put yourself available or unavailable upon leaving geofenced area
2 votes -
Sync the Language preference in the Admin Portal to the RingCentral App
It is much better if the Language we set in the Admin Portal will sync in the RingCentral application without changing the Language of the computer.
1 vote -
a notification when the queue is full before it will transfer to the right call queue member
The customer wants a notification when the queue is
full before it will transfer to the right call queue member using RC desktop app and Rc Mobile app1 vote -
Text Preview
Show more preview text like in the phone desktop version. I want to be able to read almost all the text before I open it up. We have multiple people monitoring our main phone number and it would be easier to know if a text pertains to that person before they open the text to read it fully.
1 vote -
ability to receive a notification before the data will be deleted from ringcentral server
So that the customer's will be notified or will have an idea why they can no longer search a specific file (faxes/calls etc).
2 votes -
I would like to be able to access two different RingCentral accounts as a user on the app.
I work for two companies and they are both using Ring Central. I have two different numbers, one for each company. I would like an easy way (think the way that Microsoft Outlook or Google does this) to swith between accounts so I can call from whichever number is relevant and receive calls from both numbers.
4 votes -
Incoming caller ID name display on app
In the app, incoming calls only show a phone number for caller ID, no name appears. A basic request, I'm surprised it's not available.
3 votes -
Hold music on User's end.
User and caller will going to hear a hold music during the hold time.
5 votes -
Send Notification when Text Messages is reaching near the limit of 5000 Messages
Send Notification when Text Messages is reaching near the limit of 5000 Messages
2 votes -
Mobile App Analytics-Rearrange Dashboard Wdigets
The widget order of appearance is currently divided by when they are added. Adding a new on to the top of thd list requires the user to start over with a clean slate. Dragging the widgets up/down the screen would be ideal
1 vote -
Allow special characters when adding a Contact
Would be helpful when Paging to be able to dial 84(page ext.) from a contact list.Also Paging adapter no longer show up in Contact list even if Include Paging Only in Company Directory is checked
1 vote -
Single click to Send Text please
The unified Inbox is a good idea. Now, however, to send a text, there's an extra click for something we do dozens of times a day:+ to send new messageup comes menu: Send new text/Send new faxI will never send a FaxIt's a step backwards to have to choose from this menu rather than directly opening up a new text messageEither:replace + w/ 2 icons +Text, +Fax to eliminate the menuwhen user selects the Text Inbox and hits + from there, New Text Message should be assumedFax Inbox should mimic this behavior for faxesThank you.
3 votes -
An option in the application to separate the logs of the hotdeskphone log in vs to the regular in bound and outbound call
the main user extension keeps receiving a notification or logs in his application everytime someone will log in to their hotdeskphone, he wants a way to not received it in his application logs
5 votes -
Call waiting audio alert' setting in the RingCentral app to apply to other RingCentral webphones such as Salesforce, Hubspot, or any int...
...egrated telephony.. The Call waiting audio alert currently only works when the existing call is answered from the RingCentral app. However, there are clients who use integrated apps such as Salesforce which has a RingCentral dialer built-in which would benefit from this setting.
1 vote -
draft messages synchronization between different clients (Desktop / Mobile / Web)
I would have draft text saving feature between different clients due to high rate of switching between them during day
1 vote -
Capability to customize the options in the live call interface of the RingCentral Desktop Application.
The transfer button could be removed from the More icon for easier access.
1 vote -
Ring when extensions I am monitoring receive incoming calls and makes outbound calls
The feature in the HUD "Ring when extensions I am monitoring receive incoming calls" states that "If the RingCentral app is your default phone app, you will get call notifications when somebody you are monitoring receives a call.", it will be beneficial for the user that is monitoring the calls to change this notification from just the incoming calls to both inbound and outbound.
1 vote
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