1937 results found
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when creating a RC App team, display a users "Title" and/or "Department" so that users can be confident they are adding the right person
Use case: A user needs to set up a new team in the RC App with people from various departments. There are sets of employees in the organization that have the same name. i.e. John Smith in Accounting and John Smith in Operations. Problem: There is no way to see a person's title when adding members to a team in the RC App, making it impossible to know if you've selected the right person.Feature request: Add Title and/or Department to the user name section when creating a team, so that users can be confident they are adding the right person.
1 vote -
change your phone number
The ability to change our phone number within the app would be really nice.
1 vote -
Option to enable or disble the legacy tool in RC mobile app
The new update there is a legacy tool in the RC mobile app. Before we are doing the changes in Phone system.
1 vote -
for operator extension to use main number for sms and to keep it that way whenver sending sms
for operator extension to use main number for sms and to keep it that way whenever sending sms as they kept on changing it to main number whenever Operator extenson sends sms
1 vote -
RingCentral Desktop app should have caller ID settings same as the RC Phone app
Rc phone app is friendly user and it shows company name for incoming calls unlike in Rc desktop app there's limitation
1 vote -
RC app to work with android auto
Would love to have the RC app show up in android auto and work with calls like the phone app or teams. It is currently for me not being treated like other messaging apps.
18 votes -
Missed call notification for call screening.
One of our users is requesting to have a feature to disable the missed call notification for those calls who hang up during call screening.
1 vote -
Integrate all user numbers to reflect main extension
When we are in our apps individually logged in, it shows that we have missed calls when the call was answered by another team member. This causes issues for our business as we look at missed calls & return them if notified.
1 vote -
option to send fax to email via glip
to have an option to send fax to email via glip
1 vote -
Able to edit/Add contact of ongoing call
Customer requested to check if we can add a new feature that will add the new contact while they are on the call of the person or customer and add notes using the RingCentral Application.
2 votes -
Include the Title/company name on the missed call layout
The customer check if we can include the company name on the list of missed call information not just the name nad phone number so that it is clean and they can prioritized the outbound schduled depends on the information on the missed calls
2 votes -
Add External Number on HUD
User is asking for an option to add external numbers on HUD same as the phone feature wherein they can add external numbers on speed dial via the online account
5 votes -
Language Translation in RC APP
I have been using Ring Central for the past 2 weeks and I wanted to inquire about a feature that would be very useful to our staff here in Hillsborough County. Some phone systems, like Remind, have a translation feature similar to what you see on platforms such as Facebook. Basically, one can type text messages in any language and the recipient can translate it with the click of a button (and vice versa). That feature would be a game changer for us and a HUGE selling point for your company as well, if and when you market Ring Central…
9 votes -
Permanently block the Fax ID
Need to permanently block the FAX ID even if we choose a different number to send out a fax. What is happening now is the fax caller ID settings will only apply to the last phone number being selected on the FAX ID and once we choose another caller ID for sending the fax then the setting from the admin portal will be changed from Blocked to the phone number he chooses to send out the fax
1 vote -
Monitoring RingCentral logins for RingCentral App, Desktop or Web.
Customer requested for a feature that will allow her to monitor who are being logged in in her RingCentral accounts and should have an ability to log them out if necessary using RingCentral App, Desktop or Web.
1 vote -
Quick contacts access when transfering a call (Desktop and Mobile Apps)
We can add company contacts to our Quick contacts access but when we receive a call and want to transfert it to someone else, we have to search the contact in the global list again. If we could have the possibility to access our Quick Contacts from there, it would save some time as it's when we are on a call that we have to redirect it the fastest way.
5 votes -
Company Name to show when the calls are forwarded to third-party numbers
The customer would like to request an additional feature which is to show the name of their company when someone called their main number or a direct number and forward it to their party number.
2 votes -
Pop up window for Internal Messaging
When a IM comes through, I would like to get the conversation in a pop up window that stays open instead of the icon flashing.
5 votes -
Ability to select what user's can see as an outbound caller ID on their RC application
This is to prevent users to select other phone numbers as their outbound caller ID's.
7 votes -
It would be nice to be able to turn off certain tabs like company or device tabs in contacts.
It would be nice to be able to turn off certain tabs like company or device tabs in contacts.
1 vote
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