1937 results found
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make data export more user friendly
there should be explanation or brief description when data export is converted so admins can easily read the data instead of just having number and IDs
1 vote -
Display status next to profile button
It would be helpful to display the Status text next to the profile button if I set a status using the Share Status option. Sometimes when I use the "Turn off" option on the red DND bar I forget to change my status. It would remind me to either change\disable it if it was always displayed in the RC app.
2 votes -
Much easier way to save MMS on RingCentral Mobile on iOS device..
The current process of saving the picture is complicated as per the customer.
1 vote -
feature request for IB caller ID where it will indicate cx information aside from name and number
cx wanted incoming call to display caller information including address
1 vote -
Ability to show the Name when exporting message data export
Customer also wants to show the name of the users that just the member ID when exporting nessage data
1 vote -
Excel
i would like to be able to upload an excel file in the chat and the folks int he chat can open the file with me and make edits at the same time. Exactly like Microsoft teams. If I can get that, I can replace teams all together
2 votes -
Add smart cropping of images/documents for RC Mobile App faxing
Problem: When creating and sending a fax from the RC mobile app, end users are not able to properly frame the documents they are photographing and end up having dead space around the image. The attached photo shows an example of dead space customers want help removing.Google does this in their Photo Scan App for mobile devices. Take a quick look at this video showing how it works.https://youtube.com/shorts/CexH_umllj0Ideal solution (Feature request): Use AI to auto-frame and crop the images to remove the dead space.Acceptable solution: Give customers an option to crop images on their own so that the dead…
1 vote -
RingCentral App: Ability to Turn off Task Notifications
Using Tasks on the Ring Central App, is there a way to turn off the notification every time someone completes? If we have a number of people on the task, The task actually gets lost due to the number of notifications
1 vote -
Transfer Contacts from desk phone to App
I add them to my physical phone contact list (not my cell phone). I want that list to go to other phones and app
1 vote -
Call Screening RingCentral Mobile App
Unable to hear the name announcement of the call screening using RC Mobile App
1 vote -
Soft phone integration with desk phone
Currently, there does not seem to be an integration with the RingCentral MVP App and our desk phones. Meaning if I am logged in to the APP there is no feature that allows me to make the App my primary source for calls. If I am logged into the App, both the App and my desk phone will ring.
2 votes -
Allow app users to see if another user is on the phone
When working from home or using the app we are not able to see if another user is on the phone. To find out, we must call that person to see if they answer or are available. If we were able to see this off the bat as we are on the desk phones, then we would not have to guess or call the user. Instead we can say to the caller "I see that the person you are trying to connect with is on the phone right now" and you can ask them to hold until you see the…
3 votes -
Set out of office time frame with alternate call handing and voicemail settings
Every time I am out of the office, I change my call handling to not ring any devices and I set my voicemail to a custom message. When I return, I need to change them back which I sometimes forget to do. Other products, such as Microsoft Office, have the option to set a time frame when you will be away. The changed settings only apply to that time frame. It would be helpful to have the same functionality in the RingCentral App.
2 votes -
Allow Customization of Dial Pad
It would be nice if we could customize the dial pad and move "Hold" and/or "Transfer" out of the "More" options, onto the main pad, if we didn't use some of the options in the main pad as much. Similar to the browser version of the dial pad, where those are just on the main pad, not buried.
6 votes -
Provide a dialer url for new Microsoft Edge Sidebar
Microsoft Edge recently added a new sidebar feature to quickly access web pages. Having the RingCentral dialer here would be super-convenient. It's just like the extension, but much more convenient.For more information, see https://www.microsoft.com/en-us/edge/features/sidebar?form=MT00D8
1 vote -
multiple screen share like gmeet
gmeet allows multiple screen share at same time by multiple participants. same should be available in glip
1 vote -
Notification for RC app should not be showing on the actual iPhone it self
notification for rc app should not be showing on the actual iphone it self
1 vote -
Apple calendar event sync on RC app so people would know if you are available or not and if not available, app should go on either away ...
...or DND.. - cx wanted to have his apple calendar event sync on rc app so people would know if he's available or not and if not available, app should go on either away or DND
1 vote -
Enable App to return missed calls from number called
Hello, I have seven different numbers that call me. When returning a missed call from the app, it defaults to whatever I last used instead of the number called. In this case, I have to go to the dialpad, select the number called and then go to recents to return the missed call. Is there a way that the app knows what number was called and use that number as the caller ID when returning that missed call
1 vote -
RingCentral MVP App Poll Bot Add-in | Trace Who Added It
Since all users have permission to add applications in the RingCentral MVP App, Super Admins would like to know who added the Poll Bot Add-in. Other bots is listed in the Installed Apps section.
1 vote
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