2026 results found
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DND Reminders
I don't have a physical desk phone and rely solely on the RingCentral Windows app. I typically have other applications running in front of the RingCentral app and since I am only in the RingCentral app a small percentage of my day, often times I forget that DND is on when I return to my desk. It would be nice to have some additional DND reminder options such as:An indicator (i.e. a red dot, or a red line, etc.) on both of the Windows task bar icons (the pinned icon in the task tray and the icon in the notification…
5 votes -
allow a notification for the conversation that is currently in view in the Ringcentral app
customer would still want to be notified of a new message even if the app is in the foreground and the conversation is currently in view, at the moment only notifications for other conversations as long as they are not in view sends notifications
1 vote -
desktop app should be able to mute all other windows audio
If using the desktop app for a call, having random windows notifications going off is very distracting.
5 votes -
Have a special character on the body of text message
Advise the customer about the sms content policy.customer wants to inlude the (-) and the email also the website on the body of sms
1 vote -
Wants to vew the incoming calls in the queue via app.
The customer would like to have the option to view the new calls stuck in the queue using the mvp app.
2 votes -
Automatic selecting a outbound caller number
They want to have an automatic selection for outbound caller numbers they do not want to manually select in which number they are calling from
1 vote -
Remove Blocked option from dial pad when making an outbound call.
We do not want our sales agents to have the option to select Blocked on the dial pad to block their caller ID when making outbound calls.
2 votes -
Option to check by other extensions the voicemail left to the dialed number
Option to check by other extensions the voicemail left to the dialed number
1 vote -
user's status will still show even if the "Message Tab" is disabled
The customer wants the user's status will still show even if the "Message Tab" is disabled
2 votes -
contact number should show on the email notification even if the call comes from the IVR
Even if the calls routed to the IVR and go directly to the voicemail of a user extension, the voicemail email notification should still show the contact name of the caller if its save on their company contact list
7 votes -
RC App Minimal View
The RC app is great, but it always wants to go into a large view. I have to constantly change the size of it. It would be great to get a compact view of the entire app so it doesn't not take up the entire screen.
3 votes -
Customer requested to restrict the access of call recording to other user and he will only have the access to all call recordings as a S...
...uper Admin.. So that the admin will have full control on managing all recorded calls
1 vote -
Auto fill of a text message sender information
They want to have autofill in the RingCentral app when someone sends a text message from unknown number and when they add it to their contacts it auto-populate the filled of the name and other information of the sender
1 vote -
Automatically record calls using RingCentral app during three-way calling
Automatically record calls using RingCentral app during three-way calling instead of clicking Record on the dial pad
1 vote -
Need MFA for RC App
Need to have MFA for the RC app, because you can do so much from the app and once logged in and clicking links, it takes you to the web portal and logs you in automatically and from there I can access my Admin panel. MFA is required to secure information shared in VM, call logs and etc. We really need MFA on desktop app and mobile.
1 vote -
Ability to turn off the ringer sound of the RingCentral extension in Google Chrome
We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring sound when there are incoming phones. we would like to have an option to turn this ringer sound off.
17 votes -
Add an option to the RingCentral app that allows you to open the app minimized.
Pretty straight forward and I can't believe that you didn't think of this idea already. You DO have an option to start the app on Windows startup, but it would be really nice if the app also started MINIMIZED.
10 votes -
Disable invisible status auto trigger if user is away for 15mins
Disable invincible status auto trigger if user is away for 15mins
9 votes -
reservation message function
please add reservation message functionfor example, in advance i wrote something to be sended. by the way from not now, i hope to send message on the time i want
1 vote -
In Call Handling be able to choose the call order between desktop/phoneapps as well.
Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
1 vote
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