2027 results found
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Minimized At Startup
This has other ideas already submitted, but they're all old and it still hasn't been added.Most programs with an autostart at boot feature allow the user to set it to open minimized to the tray. This has been a requested feature for years and it still hasn't been implemented, which is a grand disappointment. Although a mere annoyance, I dislike having to wait for RC to load before I can close it to the taskbar every time I log into my computer. Such a basic feature should have been available at launch and it's high time it was added.
1 vote -
to include a reference number for all the email notifications for faxing
to include a reference number for all the email notifications for faxing
1 vote -
option for new numbers to be added directly to either company, personal, guest etc on android phone
option for new numbers to be added directly to either company, personal, guest etc on android phone
1 vote -
Creat multiple contact lists - The ability to create a "Client" contact list.
The ability to create a "Client" contact list in addition to the "Personal" contact list, so client and person contacts are separate. I am surprised since this is a Business Account that this is not an option. Also, each user should be able to create their own personal and client contact list. Thanks
4 votes -
Unable to Archive Pager Messages
There should be an option as the messages may be required to be archived for compliance reasons.
1 vote -
Incoming Caller ID Name Full Display
Customer is looking for an option for the RingCentral App to display the full name of a incoming call. As per customer it does show when they Hover their mouse cursor to the name of the caller which will have a mini window that will appear on your pointer showing the full name. Customer would like to have the information display automatically
1 vote -
Change display information for incoming calls
Customer needs a feature that he can identify if a call is coming from their main number or his direct line. was able to isolate and this is a feature request on mobile app for RingCentral
6 votes -
ADD FEATURE IN HUD TO RECORD MONITORED CALL
Cust requesting to add a feature where they can monitor an agent on a call and record straight from the HUD.
2 votes -
Call barging
To allow multiple users at a time to barge on the call
2 votes -
Enable leaving notes when creating a meeting schedule.
Enable leaving notes when creating a meeting schedule.
ability to see all the meeting schedules in the RingCentral application in one place.1 vote -
Caller ID info to appear in Custom Rule Do Not Disturb list
When editing the exception list for DND phone numbers in the Custom Rule call handling area, it would be helpful if the contact name appeared instead of just the phone number.
1 vote -
Add different Colors for presence status.
We have some colleagues who suffer from red-green color blindness, they have difficulty seeing if the dot in front of the username is red, green or grey. https://en.wikipedia.org/wiki/Congenital_red%E2%80%93green_color_blindnessMake it possilbe to change the colors if needed.
2 votes -
RingCentral App Active Logins (Security Risk)
As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers.At our business, we sign into our RC apps through Google. When we have to let people go, I'll have to change their credentials through Google Workspace.I didn't realize until today that none of our ex employees get prompted to login after getting kicked out. If I change their password or username or even the name on their extension, none of these will trigger a prompt to…
5 votes -
Delay for outbound calls
When we call out to a member to resolve an issue and hang up with them, we need time to follow up on items from the call, but other calls can come in. So there is no delay between outbound call hang ups and inbound calls.
1 vote -
Manually Route to Voicemail
When in a call, other calls can ring through. We would like to be able to send the call to voicemail manually, instead of having them wait in the queue.
1 vote -
Phone status for RC APP.
Would like to have the same ability as RingCentral Phone app to see the status of the person if they're on call or available for call to RingCentral App
1 vote -
Disable direct message from Guest
The admin wants to disable the direct message from guest/external but the guest can be added on the Teams.
1 vote -
Heads Up Display Needs to Show Status
In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.
2 votes -
Dialpad stay on top of other windows
The dial pad should have an option to stay on top of all other windows (stay in the forefront). It is frustrating when you're in a call and doing other things and you have to bring up the dial pad window again to do a prompt or mute/unmute, etc. If there was an option to be able to click to other windows but the dial pad always stayed on top that would be great. I would make a button to pin the dial pad on top while in a call or unpin it AND have an option in settings to…
2 votes -
Show first page of received fax in body of email
Hi folks!Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either.I had this option at a competitor and I really miss it. Jake
2 votes
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