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2027 results found

  1. I would like to be able to expand my history of my direct messages to see most recent to older messages. Reason this would be useful -- if I forget the name of someone I had a direct chat with, I can look back at the list of people and find the person, click on them and the message history will be there.

    2 votes
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  2. We have in person staff meetings roughly every 2 weeks. I have entered these staff meeting into my Google calendar. I would love to be able to make it so whenever I am in these staff meetings, all messages and calls would be forwarded to my adminstative assistant's extension. Is this possible?

    1 vote
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  3. Currently the phone HUD can be popped out to a separate window, but with all of the recent updates to the phone features of the ring app, it would be nice to have the phone section open separately from the messages section. Currently, when attempting to launch two (or more) instances of the Ring Central desktop app, nothing happens.

    1 vote
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  4. We need to have text to gif support where people can send the link of the original gif and it automatically turns into GIF after sent.

    1 vote
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  5. To make it easier and more convenient than checking each devices or each information in admin portal

    2 votes
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  6. We have just discovered the RingCentral add-on for Chrome and see that weare able to call and text directly through there. We are wondering ifmessaging functionality (like the existing messaging platform through theRingCentral app) will be added in the future - we would love to be able totrim down the number of apps we use. Please let me know if there is a planto implement this.

    1 vote
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  7. When you want to simultaneously ring non-RingCentral devices with your RC app, and you go to answer the call on that device, it will play an announcement to press 1 to confirm the call. You are able to disable that for your direct calls, but for Call Queue Calls, you cannot set the option to "never" or disable it.

    36 votes
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  8. I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.

    5 votes
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  9. option to unsend or edit recent SMS, giving you the opportunity to fix a typo or pull back a message that you accidentally sent to the wrong person

    1 vote
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  10. Hi Team,We have been receiving concerns that customers are unable to log in using the Express Link as their email filtering service either on the PC or phone is adding info on the string like https://mimecast.com or https://urldefense.com prior the express link. We would like to submit a request to avoid issues whenever the express links are filtered by email filtering services.

    1 vote
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  11. We are a phone room. I would like to hire more agents. The phone numbers are given to our lead vendors to transfer consumers. I need multiple agents to be able to answer multiple calls from the same numbers

    3 votes
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  12. We call each other internally but regardless the Launch an External App or Website for incoming calls feature launches itself. It would be nice to have the option that for internal RC calls to not have that launch

    7 votes
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  13. Please add the capability to set the default key for call flip.This would be useful in managing a user's call flip.

    4 votes
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  14. When we decided to adopt Ring Central for our company, one of the considerations was the fact that the status indicator could be set to "available" and it would remain that way. Using this we would know that people had logged in and were ready to work. Later after an update, this no longer works. We have no idea if one of our people is available because the damn dot turns itself to "invisible" when ever it wants to seemingly. if this isn't resolved in some fashion as part of the next update, I'm going to begin transitioning our company…

    1 vote
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  15. This could remove the confusion for the co-recipients in confirming if someone already checked the voicemail messages. In addition, reduce the workload for the co-recipients in manually asking the queue owner to delete the voicemail messages.

    1 vote
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  16. This is incredibly useful across multiple business/departments. This can be used by management to see the sign in and out times of staff to see when they commence/finish work. This can be a great asset to assist with payroll information also.

    2 votes
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  17. When a user locks their computer, it would be convenient to have the app automatically enter DND mode.

    3 votes
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  18. there should be explanation or brief description when data export is converted so admins can easily read the data instead of just having number and IDs

    1 vote
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  19. It would be helpful to display the Status text next to the profile button if I set a status using the Share Status option. Sometimes when I use the "Turn off" option on the red DND bar I forget to change my status. It would remind me to either change\disable it if it was always displayed in the RC app.

    2 votes
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  20. We would like to be able to set desktop notifications to display until acknowledged, so that we do not miss any notifications for incoming messages, missed calls, or voicemails. At this point in time, the Windows notification settings dictate how long the message window is displayed, with a max time of 5 minutes, which still can easily get missed.

    7 votes
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