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  1. It would be nice if we could customize the dial pad and move "Hold" and/or "Transfer" out of the "More" options, onto the main pad, if we didn't use some of the options in the main pad as much. Similar to the browser version of the dial pad, where those are just on the main pad, not buried.

    6 votes

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  2. Microsoft Edge recently added a new sidebar feature to quickly access web pages. Having the RingCentral dialer here would be super-convenient. It's just like the extension, but much more convenient.For more information, see https://www.microsoft.com/en-us/edge/features/sidebar?form=MT00D8

    1 vote

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  3. gmeet allows multiple screen share at same time by multiple participants. same should be available in glip

    1 vote

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  4. notification for rc app should not be showing on the actual iphone it self

    1 vote

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  5. The ability for admins of a Team/ Group should be able to change the group / teams display image / icon. The group/ teams has a genetic dotted icon and all teams have the same icon. It would be great to have the ability to change this icon and add a cover image or photo. Even the ability to change colors of icon.

    11 votes

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  6. ...or DND.. - cx wanted to have his apple calendar event sync on rc app so people would know if he's available or not and if not available, app should go on either away or DND

    1 vote

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  7. Hello, I have seven different numbers that call me. When returning a missed call from the app, it defaults to whatever I last used instead of the number called. In this case, I have to go to the dialpad, select the number called and then go to recents to return the missed call. Is there a way that the app knows what number was called and use that number as the caller ID when returning that missed call

    1 vote

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  8. Since all users have permission to add applications in the RingCentral MVP App, Super Admins would like to know who added the Poll Bot Add-in. Other bots is listed in the Installed Apps section.

    1 vote

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  9. Remove direct number and replace as main number only on service web when they click the avatar

    1 vote

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  10. The customer is requesting to be added as one of the features for the RingCentral desktop app the ability to listen to thatmusic which cannot be heard by the caller on the other line. The output source for playback and taking calls while using the desktop should be separate.

    1 vote

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  11. Under contact in RC App, wants to have an option to select number for SMS as defauldefault

    1 vote

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  12. Allow RC App Mobile To Be Used as EndPoint of Max Agent. It would allow us to take Max Agent calls on mobile which will be convenient for everyone who is not in the office.

    3 votes

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  13. Customer wants that if their main number receives a SMS it will send separate or distribute to some or all of their user extension and customer wants to view all call report logs using RC App

    1 vote

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  14. Once we dial-out in the RC app, there's a drop down list for caller IDs. Currently, we can't change the positions of the caller IDs in the dropdown list.

    1 vote

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  15. For recurring meetings. if the host is not available to start the meeting (vacation) another host is able to do so.

    11 votes

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  16. Our users report issues with RingCentral Video and the RingCentral App for Windows. I opened up support cases and the usual resolution is, try a new meeting or re-install the application. This is a good first step but it would be great to be able to search for issues or bugs with any product so we could identify if other peers have also reported the issue and if the development team is aware of what versions are impacted or if there's an expected release when the issue will be resolved.

    11 votes

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  17. RingCentral MVP mobile app user/s is/are expecting to use it anytime they need to without them being signed-out if inactive with the app for at least 14 days. They should have options on how to manage it.

    1 vote

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  18. As more carriers push for RCS text message status and typing indicators, RingCentral might do well to get ahead of the curve with integration across as many carriers as will cooperate.

    17 votes

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  19. Would be helpful to have a way to send a note as either internal or external. While the notes feature is great, it doesn't give us much flexibility in visibility options. This would be helpful so that we can ensure that the people that should have access to the information, should be able to view the notes.

    1 vote

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  20. On incoming calls via the iOS app, all that shows is the "Caller ID" name. A lot of the time, that name is simply the name of a city that the area code is from. The phone number itself is not shown. It would be very useful to see the phone number as well to determine who is calling, especially when the Caller ID is unhelpful.

    3 votes

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