2027 results found
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Add shared calendars for Office 365 sync integration
Allows users who manage public calendars easier access for Ring Meetings
1 vote -
Status visible on task bar
It would be helpful if statuses were visible on the task bar. That way, when the application is minimized on my desk top, I can see that I have myself in available or do not disturb. I continually forget to double check my status is available when coming back from lunch or the bathroom at work.
1 vote -
Please allow pasting image directly into chat without having to create new notes.
Please allow pasting image directly into chat without having to create new notes. Just like Microsoft Teams. Creating new notes is obscuring the clarity of the images.
1 vote -
Have an option to use RingCentral app to make outbound calls thru the VMware platform
Able to make outbound calls before using other provider with our VMsoftware but now we cant.
1 vote -
Internal vs External Status
We use status' to indicate our availability - this is especially beneficial to verify if an employee is working in the office, from home, remote, at a customer, etc etc.However, all outside organizations that I have communicated with can also see this information. It would be beneficial to have a status for individuals outside our organization.
9 votes -
configure the web app for telephone calls only
configure the web app for telephone calls only
1 vote -
Consistent 'Delete' and 'Mark as Read' buttons on Voicemail
In the RC App on Windows (and the webpage, which is the same thing anyhow), why under 'All voicemail' do some voicemails have:1) The delete 'garbage can' icon is the second icon?2) The delete icon is the THIRD icon?3) The delete icon is literally behind the 'three dots'4) the 'Mark as Read' icon is ALWAYS behind 'three dots'.Nearly every voicemail is desireable to process either as a DELETE or MARK AS READ since it's already transcribed, and we're clearing things out. If we can't customize these on-hover items, can we AT LEAST have them in a consistent order? Mark as…
5 votes -
Outbound directory name showing in supervisor application
within RCCC when an agent makes an outbound call through the MAX directory the number shows within the supervisor application not the name the agent has chosen to dial. Cruise would like supervisors to see that name of the organisation the agents are calling from the directory
1 vote -
We need to be able to set up and save/use different texting groups
SMS group to text our staffSMS groups to text different lists of our customers
8 votes -
Clear Company Contact listed within own extension that don't exist in Account Portal.
Would like to have a company contact cleared/deleted from own extension company contacts that is not listed in the account/portal. This was once a test extension that sync'd but is no longer an extension user.
1 vote -
Add # called to voice mail message in RC App
We often have the need in our system for end users to send their missed calls to voice mail of others on our system. For example a Director wants to send missed calls that go to voice mail to the Admin Assistant in their office. The Admin Assistant then receives voice mail in the RingCentral App for both their own calls and the Director's calls. The issue is that the App doesn't identify if the voice mail is then for the Admin Assistant or the Director, no identifier is left. It would be helpful to add the full number called…
4 votes -
Ability to toggle private chat feature among team members/users on and off.
Private chat among team members creates unnecessary conversations not pertaining to work-related content. A reduction in this can help increase productivity and help support a team environment.
1 vote -
Option to give call log access to only users thata re part of certain call queue
Option to give call log access to only users thata re part of certain call queue
1 vote -
RingCentral App: Reset Settings to Default Option
The RingCentral App is very rich in settings.It would be great to have a "Reset settings to default" option to help in scenarios where users have changed many settings to the extent they cannot remember what changes were made and why the app is no longer working as it should.
5 votes -
Provide a setting option so that all users in the call queue can view / hear voicemails.
If out main receptionist is out, the remainder of the team is unable to view voicemails. This is a hindrance to our business.
1 vote -
Being able to disconnect other person or line on a Merge/conference call
I would like to suggest to the developer to carry over the feature from the old app for the host of the call to be able to disconnect other people on the other line when we are on a conference or merged call especially when we are 3 people on the line and we are done talking to one person and wanted to disconnect that line. That this feature should be carried over into the new Big R App. This is one of the main features that I and my assistant and colleagues are using. This feature is not on…
8 votes -
change ring music ring central for Google extension
Ring central for Google is very practice. But here are only one choice for the ring music and it's awfull! Will it be possible to choice more music for this extention?Thank you
2 votes -
Mass calling
Creating a message or recording for a phone call to be sent out among multiple people/numbers at once rather than having to call them individually about the same thing
4 votes -
Resize Call Window
The customer would like to resize the call window to see who is calling them and remove the bunch of dead space in the app.
2 votes -
The same audio/microphone connection source for app and deskphone
The customer wants to answer the call in the RingCentral application, but wanted to use the headset connected in the physical phone. Option to use one audio input for the RingCentral application and deskphone.
1 vote
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