2026 results found
-
Allow for pasting images into the RingCentral App
Like Slack and other apps, it can be very helpful for me to be able to take screenshots and paste the results into the app - rather than needing to save as an image then upload.
4 votes -
Additional Presence Profiles for Breaks, Lunch and restroom breaks.
Request to have these available for queue type situations
2 votes -
Synchronize iCloud contact to Service Web
Our customer would like to synchronize his iCloud contacts to the RingCentral desktop app. A work around was provided to download customer VCF then convert to a CSV file then upload it to the service web.
6 votes -
Add Salesforce an option for Archiver
Useful to log faxes & contents for more than 60 days.
1 vote -
detect call status if meeting ends early
We integrate RingCentral into our email and calendar, but sometimes meetings end early, and even when the call is over, everyone's status is still red until the end of the meeting. Would it be possible to have the meeting owner or someone be able to end the meeting early so everyone's RingCentral status goes back to green?
7 votes -
Calendar presence should not allow incoming calls in the app
Calendar presence should not allow incoming calls in the app if in meeting status.This feature will help especially if in a meeting and not to receive calls. Status was automatically changed to in meeting thus it helps if this feature will be implemented.
2 votes -
Update Fax rendering Tool for PDF Files
Hi Team,Please find time to check and update the Fax render tool to support more fonts from PDF Files. currently, if an original PDF file uses Arial font (see attached Original PDF.pdf), all entries with Arial font will not show once the fax has been sent (see attached Sent Fax.pdf). Fax will only be shown properly if the original PDF file's fonts are changed (see page 3 of fax with fonts changed). We would to send faxes as how it was received via PDF, we don't have to change all fonts prior sending the files as faxes.
2 votes -
Call on behalf of other site locations
Hi, We may, on occasions, be making Sales calls on behalf of another site location and wish to present that locations site number instead of the user/site who is calling. For example, Heathfield wish to make sales calls on behalf of our Airdrie site and wish to present our local Airdrie number. This can be important for customer engagement with new and existing customers. Could our site location numbers be made available in the call from drop down box on all platforms, mobile app, desktop, Deskphone?Thanks
2 votes -
Super Super Admin Role
The super super admin role should be movable from one extension to another
16 votes -
Prioritize RingCentral App calls on Desktop
Having the ability to make incoming calls a priority setting to other audio sources via desktop would be a helpful addition. For example, currently if I play music on Spotify and receive a call, the music does not stop when I answer. Since I use this app for work it would streamline my ability to quickly and efficiently answer incoming client calls.
8 votes -
keyboard shortcut for message options
I'd love to be able to click into the message field and be able to attach a file, add a gif, add code, etc all without using my mouse. Slack does a wonderful job by using /{command}. For instance, we could use /gif to add a search term for a gif. Keyboard shortcuts are highly beneficial to users who have disabilities. However, I would say this feature would get us in line with our messaging competitor, Slack.
3 votes -
Voice activated dialing
are you ever going to consider voice activated dialing instead of mouse or touch controlled?
1 vote -
Short cut key for Close Window in Desktop App
Maybe its just me and I cant find the option but on my Mac I normally close windows with the shortcut key (command W) but it doesnt work on this app. Just a suggestion!
1 vote -
Have capability of using two ring central accounts on one device using the mobile app.
Wanted to have this capability to be able to log in to one mobile app for two account so there is no need to keep on re-logging in from one account to another.
12 votes -
[EXTENSION] Select Different Peripheral for Ringtones & In-Communication (Alike Webapp)
Would be great to have the possibility to select a different peripheral for ringtones & in-communication, juste like the webapp.When u get a double phone call, it rings way too loud in the ears.We don't understand the person, and it does hurt ears.We have the possibility to choose on the webapp, but not on the extension which gives the click to call functionnality.Best Regards,
1 vote -
GLIP is not entirely compatible with the interpreter service
Case #15974204
1 vote -
cell phone app, add DND manual switch to kill auto on/off
app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that
1 vote -
Task Workflow
Would be nice to have a workflow option for task, so one person can approve / or review, then pass along to the other. As it is now, multiple people can be assigned, but there's no way to indicate the first person approved first (short of commenting w/in the task to keep a record)
6 votes -
RC App Security - External Apps
We need to be able to restrict users from adding external apps in the RC app (see attached screenshot). These external apps pose risk, since users can add any app and infiltrate/exfiltrate data through the unmanaged apps.We would like to see the administrative capability to turn off all external apps in total and/or sanction specific applications for usage by specific users and groups of users.
12 votes -
Use my RingCentral number to work with Uber (verification code sent to my RC number)
When I tried to use my RC number for Uber application. I'm getting an error " these numbers are VoIP number" It would be great to use RC number on any application without restriction.
2 votes
- Don't see your idea?