2028 results found
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Hide Emails of Users
We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which would be easier to catch.
2 votes -
Improve Bluetooth Switching on Android
The RC App on Android has its own Bluetooth switcher that is separate from the Android system Bluetooth Switcher. When switching from handset to Bluetooth, this requires fiddling with both settings in order to connect the Bluetooth headset.Why can't the RC App just use the Native Bluetooth switching tool on Android?
2 votes -
remove "resource center" from RingCentral desktop app
The Ringcentral desktop app is becoming cluttered and hard to use. We use it almost exclusively as a phone app and are happy with that. How do I remove features that are pretty much worthless to us, like the Resource Center? Is there any chance that you will make a way to deemphasize feature that are never or rarely used?
3 votes -
Add ability to hide the "with xxx" part of the call status
Privacy. Nobody else really needs to know who the CEO is on the phone with.
2 votes -
Add a disclaimer/link or remove non-functional settings from apps that show them as available.
This is regarding the RingCentral MVP app and the cell phone apps and their functionality for forwarding calls. As confirmed by two of your support reps and a support supervisor, the call forwarding from another forwarded call ( Ring in Order ) does not actually work, even from an admin setting. There is a completely different app available ( although it doesn't have all the functionality of the MVP app ) where this function does work. If those non-functional call handling features are going to be available in the apps, at least put a notice of their non-functionality with a…
1 vote -
Option to separate SMS on main and direct number
I. have a main office number and a secondary number. I'd like to use the secondary number to communicate with my staff and would like to know if there's a good way to separate those texts received to the main number from the ones received to the secondary number in the app
6 votes -
Mute notifications (without DND) while in a RCV meeting
Allow the user the ability to mute or change the volume for RC App, whilst in a RCV meeting so that the notification sound does not disturb the meeting. Similar to auto Do Not Disturb when screen sharing in a meeting, but not complete DND, only allow the volume or type to be changed when not screen sharing
14 votes -
Allow the ability to view messages when deleted
Allow the ability to view when deleted items were actually deleted and not just received from service.ringcentral.com.From service web > Messages > Deleted items it has a column that says "Received"... it would be nice to have a column of when the message was moved to the Deleted items
6 votes -
Hide Text Messages to clean up window
It would be very useful to be able to hide unused text message chains. There wouldn't be a need to cancel, but having the ability to hide or close out texts until we receive a response will help clean up the window. I would love to be able to only see my texts that need to be addressed, rather than the entire list.
2 votes -
notifications for outbound text messages
just like the inbound where we received notifications every time we received text messages .we would like to have an option where a notification can be sent too every time we send outbound text messages
13 votes -
Add Fingers Crossed Emoji
It's a far more appropriate emoji than :pray: which has religious origins. I am not a Christian but I do still need to express "I hope so".
13 votes -
Option to disable Operator extension
On Single level IVR , can we have the option to remove the (0) operator extension or when callers press 0 they will be routed back to the main company greeting?Thanks!
5 votes -
Add list of clients to ring central app so there name appears when they call.
This would be useful as it will allow our sales team to immediatly recognise the people calling them. Effectively in a similar way to how you can add users on the service web but instead allow a csv of client names and numbers to be added to the ring central app to allow easy updating of client names within the app.
4 votes -
Analytic App that could be run on a laptop connected to the customers LAN. This program would analyze and verify that all necessary para...
...meters are being met on the associated router. Open ports, QOS, Etc.. Pre installation actions.
1 vote -
Removing App Gallery on ATT Office at Hand App
Customer is requesting on remving the App gallery or Apps with puzzle icon on the ATT Office at Hand Desktop APP.They on't want the users to access it and don't want it to show on the application
1 vote -
Sync presence status with RCV status
Sometimes a meeting goes long, and even though everyone is still in a RingCentral Video meeting, they will turn green signifying to the rest of the company they are done. It would be awesome if the meeting owner or someone could extend the meeting from within RingCentral, or if RingCentral checked if participants are still in a RingCentral Video call before switching back to "Available".
5 votes -
Use ringcentral login credentials to login to ideas.ringcentral.com
It seems odd to me that I need to create yet another login for basic usage of RingCentral.
9 votes -
Connectors for Avaya Cloud Office to use with the Microsoft Power Suite
This would allow for more automatic integration between Microsoft Apps and Avaya. These would be for things like posting in chats/teams or creating Tasks, Events, and Meetings depending on data received from another source (a new email, data from a list, A button being pressed in a Power App etc.). This would allow more integration and build more reasons to use Ring Central Apps when already setup in the Microsoft Space
1 vote -
Job Title Being Displayed in Contacts
I am messaging to see if in a future update, it would be possible to list the Job Title of an individual in the Contact Display of RingCentral. I have a screenshot of the area that I'm looking to see if it can be added.
2 votes -
Add "Away" Status
There's the 3 default status - Available, DND, Invisible, but would be nice to have maybe a yellow "away" status. So you know that person is working but maybe just went on lunch or break and will be back soon, as opposed to being off for the day/on PTO.
14 votes
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