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  1. Submit Feature Request in behalf of Customer Allyson - Customer said that she is blind so she cant utilize much RingCentral Customer ask if maybe there is feature that can help her to navigate/use the RingCentral then it will be great help for her

    2 votes

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  2. A user was typing a message and a phone call/meeting appeared. One of the keystrokes, not sure which one, instantly declined the call and ended it. The user did not have enough time to verify the incoming call. It would be great to not miss calling due to typing a message during an incoming call.

    3 votes

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  3. 1) For an added ADmin to be able to remove members from the team2) to import a list of team members to be added It's hard to add/remove members if only team creator is able to do so, as they might not always be available. It's difficult to create a team with members in the 100s, if each email address needs to be entered manually. we have 600 users we need to add as members. there should be an eas-ier way to do this.

    3 votes

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  4. The outlook app for Asana is OK, it has the elements we need but in execution it lacks some features.

    1 vote

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  5. The "All Events" view will not allow you to see all the events scheduled for the last day of any month. The scroll bar on the side will scroll down past where the window ends, and will not display anything after that. This is a problem with both the desktop app and the web app.

    1 vote

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  6. The ability to only see certain task through search is very time consuming and items are easily lost. I prefer the old where all task could be viewed by sections.

    1 vote

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    1. In service web, I can add /edit/delete my message templates2.On the incoming video call card, the reject button will add a action button, click this action button, I can select a reason message template to send to the host. The action will include the options: message templates list + write custom message.3. For host side, the host can receive the message in rcv meeting.
    1 vote

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  7. To join a team, sometimes we are required to find the administrator of the team and ask the administrator to actively join the team.Regarding this scenario, can we send a join request to the group and mention the administrator to help deal with it? e.g., mention administrator, XXX requests to join the group,agree to join/disagree, or the app can send a notification to administrator, open this notification, the administrator can handle this request

    1 vote

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  8. please add a control control volume option for notification on RC App mobile on IOS especially for incoming calls

    6 votes

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  9. We rely heavily on this app for communication, which includes file sharing. Ability in admin backup to backup files as well.

    6 votes

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  10. If some unintended event occurs that causes you to be unavailable for phone calls or when you forgot to reroute your calls whilst underway to your holiday destination, it would be useful to set an immediate forward to your colleague, department, or voicemail.

    6 votes

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  11. In classic app we could @ reference tasks, notes etc when posting a message now it seems only people can be referenced

    2 votes

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  12. I would like to have the attachments that I sent through the RingCentral app to be included with the transmission results email confirmation. This way I know exactly what I sent and can view the file(s) from my email rather than opening the app to view the attachment that I sent.

    5 votes

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  13. Hi Team,

    Sending feedback in behalf of from one of our partners/resellers. The current issue is that a call queue member can receive calls from a contact that they have stored on their mobile devices, and not know if the call was to their own DID/EXT or to the queue. As the missed calls from a queue show in the user’s call log, and the contacts stored translate the call log entries (stripping the queue name from the entry) a user does not know if the call was to themselves or the queue.
    We need to find a solution, such…

    8 votes

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  14. We are using Ring Central for proofing by posting a document as a Powerpoint file. Then we add pinpoints with changes. When I am replying to a comment it always jumps me to the end of the message thread. I would like it not to do this. Help!

    3 votes

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  15. because, the Mac app (currently running on MacOS Monterey Dev Beta 3) crashes whenever I filter search result to team

    2 votes

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  16. It would be good to have messages that allow for Subjects and then Contents. Reason being it allows for much greater understanding of the message content when searching for it in history.

    1 vote

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  17. It would be helpful to start an on-demand call recording within HUD. Already we can monitor calls through HUD, it would be helpful to have recording controls in the same place.

    1 vote

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  18. Most apps prompt for a login for proxy connections. However, RC app on Windows doesn't.

    1 vote

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  19. To the right of a calendar event where you give the options Edit, Show Conversation and Delete, it would be great to have the option to duplicate the entire entry. I have to schedule multiple events each day for the warehouse. Every entry for the same team contains the same info except a difference in the job name which we place in the Event Title. I would love to be able to duplicate an event so it shows the same team, title, date, time, color, etc and then simply edit the title. Instead I currently have to create a new…

    1 vote

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