2029 results found
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Ability to show a Subject/Topic at the start of a message
It would be good to have messages that allow for Subjects and then Contents. Reason being it allows for much greater understanding of the message content when searching for it in history.
1 vote -
Start an on-demand call recording through HUD
It would be helpful to start an on-demand call recording within HUD. Already we can monitor calls through HUD, it would be helpful to have recording controls in the same place.
1 vote -
Add support for Proxy Authentication on Windows
Most apps prompt for a login for proxy connections. However, RC app on Windows doesn't.
1 vote -
Ability to duplicate/copy a calendar event.
To the right of a calendar event where you give the options Edit, Show Conversation and Delete, it would be great to have the option to duplicate the entire entry. I have to schedule multiple events each day for the warehouse. Every entry for the same team contains the same info except a difference in the job name which we place in the Event Title. I would love to be able to duplicate an event so it shows the same team, title, date, time, color, etc and then simply edit the title. Instead I currently have to create a new…
1 vote -
Ability to delete posts made by app integration
Support informed me that there's zero way even as a super admin to delete a post made by an app integartion into the messaging app. We use Zapier to post news article links into a News team channel. Despite being the super admin and the one who set up the integration and whos account it authenticates with, I am unable to remove any posts by the app.
2 votes -
Open/View Cases from App
Access to certain support areas are available through this app, but you are not able to access RingCentral Support to navigate to “Support Case Online” to open or check case status from the app; unless you do it by the browser.
1 vote -
Label faxes for future download
so i can come back to the fax and download it later
2 votes -
Add iOS ignore call and send SMS option
When receiving a call via the mobile app a user only has the option of choosing decline or accept. Mobile phone users are used to having the option to send a SMS when you can't answer a call. Having the same function in RingCentral mobile would be great!
3 votes -
Contact Notes LARGER TEXT block for viewing and editing
I have synced my Outook365 Contacts and works well so far. It does bring my contact notes over to the address book however it only shows one tiny line.. If this could be put in a much larger text box (multi Line) and RESIZABLE this would be extremely helpful. WE use Outlook contact notes to track important details of our customers and we typically have a few paragraphs of details that would be helpful to view rather than copy and paste into a text editor to view more than one line of text.
3 votes -
When logging into a meeting, allow the user to view themselves in the camera before joining.
Similar to other competitors, this would allow you to adjust the camera, or yourself before joining and being viewed.
2 votes -
To be able to reply on SMS from short digit numbers or 646000 number
To be able to reply on SMS from short digit numbers or 646000 number
16 votes -
Autocorrect
Autocorrect for the RingCentral Desktop app (I'm on Mac). It would benefit everyone...it's the only app on I have my computer that doesn't autocorrect, which is a pain while using Glip.
1 vote -
Option for outside US customers to be excluded in content blocking of SMS carrier.
under certain circumstances, customers operating outside the US should be excluded by the US Federal Law prohibiting certain content that should be used as to why the customer is having issues with SMS.
1 vote -
Ability to save your Ring Central App preferences
A plus for all RC customers.
3 votes -
Pop up notification on status change
I have some users that would like to see the same functionality that they see in Teams and Skype where they can turn a notification on to see when a specific user becomes available.
5 votes -
Desktop APP Personal Contacts: Sub-Folders
We have users that have asked about the ability to create Sub-Folders under Personal Contacts within the Desktop APP. We are an insurance company and they believe that this ability would help to distinguish between what type of contact everyone is. Ex: a folder for hospitals, a folder for Doctors, etc.
7 votes -
Play hold music while transferring a call
I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was happening, especially in louder work environments.
5 votes -
Rename Pinned Conversation
I would like to be able to easily identify and organize my pinned conversation by renaming them
1 vote -
Use RingCentral desktop app as an alarm in case of fire.
We, Driving Force, do not have land lines at some of our locations and exclusively use the RingCentral app on desktop and/or mobile devices. Looking for a method to alert personnel in specific buildings (i.e., only alert those in a building that is exposed to fire or other hazard and not all company buildings). In previous "land line" scenarios, a predetermined number (e.g., 5555) was dialed which in turn triggered an audible alarm and alerted personnel to proceed to the muster point. Further, there was also a first aid response mode where those needing assistance could connect with first aid…
2 votes -
Add the ability to hyperlink to an external file or to a file stored on a network share
Add the ability to hyperlink to an external file or to a file stored on a network share. We have the need to link to files stored on our NAS but do not want to upload them up into the RingCentral App. If I cut and paste a link to the file location within a message, it currently isn't clickable. Tried using "", (), [], etc. Any help would be appreciated. Thanks in advance. I think corporate users would love this :-)
5 votes
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