2028 results found
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Add Call Monitoring, whisper, Barge into the Ring Central App
Add call monitoring, whisper, Barge into the unified communication app so that we dont have to use two apps to function.
5 votes -
auomated option for calls to be forwarded to specific numbers
right now we have a custom rule for it but i have to create it manually every month .what i suggest is an option where calls are forwarded to a cell every week it changes but effective for a year not just a rule for a month
1 vote -
An option to cancel the outgoing fax
customer requesting that We should have an option to cancel the outgoing fax message that they are sending like by mistake and to stop this from happening
5 votes -
Ability to delete video call history in messaging conversation list
All posts can be deleted in the messaging conversation list except video call history. This is obviously an oversight. I do not want my conversation list cluttered with my video call history and I don't want to add an emoji or bookmark them which are the only options.
4 votes -
option to decline an incoming call on iphone when locked
option to decline an incoming call on iphone when locked
4 votes -
RC app pops up automatically minimized when the call was answered by other user.
Would like to add the feature to automatically minimized the app on my desktop computer when the call was answered by other user.
1 vote -
Pin conversations so they remain visible even in 'Show Unread' view
I have about 300 conversations/teams/etc in the left panel so I obviously ALWAYS have the 'Show Unread' on since scrolling through that long list is horribly inefficient.However, there are 4 or 5 conversations that I would want to pin to the top and have them always visible even if there are no unread messages in them. These are the conversations that I need to look at multiple times per day, so I either have to search for them or turn off the 'show unread' and then find them manually. It's really inefficient. Would love for those 'pinned' ones to just…
1 vote -
Company name in App should reflect site name
We have multiple sites under our account and would like the users to see their site/branches' name in the RingCentral app. Right now, if you edit the company name under the app, it changes it for everyone on the account.
3 votes -
Show last name or last inital in groups
Names displayed in direct message groups have no last name or last Initial, making it hard to distinguish between people with the same first name.
1 vote -
Add a feature to flag or blacklist a text message containing spam or Phishing scam
I received these texts that contain phishing scam:From:(833) 705-1026 Received:Saturday, March 06, 2021 at 12:59 PMMessage:Alert! - NyDMV # Please, update your current mailing and contact information to meet REALID requirements. Update Now at: http://m5xr.dmvusa.online/r/zPRb4SH
3 votes -
Voice to Text and Include Attachment Setting
We noticed the Voice to Text feature will always send voicemail transcripts regardless of the setting of "Include attachment with email" in voicemail notifications.We suggest not including any of the voicemail content if a user selects notification only. A user may want to know of arrival of a voicemail, but not expose the voicemail content in insecure email environments. Some environments may have callers who might may occasionally leave confidential information in voicemails. To prevent accidental exfiltration into public email these users will disable "Include attachment with email". That switch only controls attachment of the audio recording, the Voicemail Preview…
2 votes -
Add more filters to the All Calls page in the RC App
We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts
1 vote -
Better visuals/setup on new RC
The new RC is just a vast, white landscape of text. Not having any color blocks to help the eye find things is a bad move. Also, moving the bottom manu to the left side was a mistake - now the app needs more real estate on the screen, which is not desirable - it's hard to have the app up and also have adequate workspace on the screen.
1 vote -
Can unread messages been highlighted
is it possible to highlight unread messages in glip?
1 vote -
Populate IVR or site Extensions in company contacts
Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.
1 vote -
Send Text To Phone Number you Called at the same time
Add a button while you are calling someone to the options like "Hold, Mute, etc" in order to be able to multitask faster. Before it was easy to send but the new update it's hard to be able to send them at the same time due to having to copy the number over again to send a text.
1 vote -
Number mask received calls
We have a hotline. It would be beneficial if there was a way to make all calls to the hotline anonymous in the call log for the user and for the system.
5 votes -
Option to pause and unpause while in an on going call recording/masking
Can we update the RC new app for recorded calls to be able to mask portion of an on going recorded calls
5 votes -
customize fax download location
By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.
6 votes -
Add "Hub" to Office @ Hand windows app
The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding something similar to the new Office @ Hand App
1 vote
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