2028 results found
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Preview of image pasted/added into chat
Sometimes I copy the wrong image and paste it into a chat, this could be completely irrelevant to the task, having a preview of the image before sending the message would be helpful to prevent errors.
3 votes -
SMS text messaging symbols need to be redesigned
On Windows the RC app needs to make it easier to text (not messaging) to an outside phone. As it is right now, you have to click on Phone symbol on the left and hit + symbol at top right and hit "Send new text", or go to the + symbol first. Either way, this is very confusing to new users who are being trained to use the app in my office. You guys should design a new symbol on the left for SMS text messaging. Also, the current symbol for in-app messaging is confusing because it looks too much…
4 votes -
Right align sent messages within Direct and Teams Messages
It is helpful to differentiate between my messages (messages sent) and messages from others (messages received). This allows me to easily differentiate messages within a discussion.
3 votes -
Member access to call queue messages and do not delete if you don't save message
Call queues are almost useless if members can't access the messages. We may have 100 messages over a weekend, Either I have to give a receptionist Admin permissions so he/she can access the voice mails or they have to sit on the phone for an hour taking messages. I am amazed that this isn't standard. How do people deal with this?
3 votes -
Addition Fields for "profile"
We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other customers as well. And its low hanging fruit....
1 vote -
Allow the Teams folder to be rearranged in the left rail
The Teams folder should not be pinned to the bottom. Please allow it to be reordered like the other folders
1 vote -
Conference invites in E.164 format
When scheduling a conference from the web portal it produces based on the home country invites in a non E.164 format. Which is causing issues when international attendees are trying to attend a conference - as they are not aware of the country code to to dial as a prefix. As a result, participants won't be able to join the conference.
1 vote -
Option to block my number when I send a text
I used to be able to select the number that i wanted to send a text from, now i am not able to
1 vote -
Allow Multiple Instances of RC Office Simultaneously
I work for two different companies who both have RC Office 2-99. I am an admin for both and receive messages and calls from both all day. I use a Chromebook (Chrome OS) with a Plantronics headset to facilitate VOIP calls and RC video meetings. Currently, I have to log out of one and into the other throughout the day. As a workaround I have one active on my Chromebook and the other active on my iPhone. It's not a great solution, and barely manageable. It would be nice to be able to open each company's RC App in a…
5 votes -
Refine Screen Scrolling on Messages
I often refer back to past chats with colleagues and it is very difficult to scroll through the messages with precision using the app (Windows version). First of all, unless I am in tablet mode, it is very hard to grab the scroll handle so you can scroll backwards and forwards. It is never where you left it either. If I move my cursor away from the app and immediately back into it, even if there were no new messages introduced in that split second, the scroll handle would move back up higher on the vertical scroll control.Second, when you…
4 votes -
Requesting RingCentral App to not default to meeting info when using Microsoft outlook
If you want to use Microsoft outlook (not outlook 365), the scheduler keeps defaulting to "meeting info" . This happens in particular, when you do not have Outlook 365 or Google calendar conduit/mangaged calendar intergated. This causes for a bad user experience having to always change the defualt setting.
2 votes -
Forward voicemail messages only to a 3rd party phone number.
Would like to add the feature to forward only the voicemail messages to a 3rd party number, not calls included to forward.
3 votes -
Contact Ordering, Grouping from Classic to Unified App
It would be helpful to have the classic feature of being able to have group conversations as their own category (like favorites, teams and direct messages) and to be able to change the order of those categories: I really would like to see direct messages on the bottom of the list and not teams since it is the longest.
4 votes -
Pull calendar out of video and make it it's own icon
Pull calendar out of video conferencing and make it a separate icon similar to how Microsoft Teams does it.
1 vote -
Non-Ring Central Numbers Added on Presence
To personalize each employee's experience, if numbers could be added to Presence/preset numbers on their desktop phones, it would streamline the process of dialing the same numbers every day - even if the admin hasn't added them as a company contact.
1 vote -
RC app Events feature enhancement
- Events should be easily copied from one date to the next. Can't do that at all now.2. Events should be allowed for bi-weekly scheduling. Now you only have monthly weekly, daily options.
1 vote -
Reminder Email for Unread SMS/Voicemail /Fax
It would be great if we get reminder email for any unread SMS/Voicemail/FAX for more than 2-3 days old ?
2 votes -
Ability to change Visibility settings for Folders
Now that Glip offers personal folders, I want to be able to set, on a per folder basis, whether I see all channels or only unreads or only unread @ mentions. For instance, in my favorites, I want to see all the Glip teams all the time, but maybe under my "junk glips", I only want to see "unreads"
3 votes -
Breakout Room Features for Chromebooks and iPads
We would like to have the breakout rooms features updates to the chromebooks and iPads 9.0 and HIGHER. We have ios 14 at this time and we need the teachers to have the features on the other devices.
3 votes -
Distinguish direct call vs queue call, and internal # from external #
When call pops-up in Ring Central app, it is often difficult to determine if the call is coming from someone internal to organization or external #, and whether it is a direct dial to your extension or if it is shared call queue
3 votes
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