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1937 results found

  1. Ability to select a spell checker in the language of choice. IE - US or UK

    1 vote

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  2. This would allow for parents and students who send a text message after hours or on weekends to receive a message back that I am unavailable. This prevents students and parents feeling "ghosted" when they send a message after hours.

    1 vote

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  3. IVR Menus can not be searched (unlike People and Queues can be) - please allow IVRs to be searchable in Dial Dialog.People might wish to forward a caller to an IVR Menu, instead of to a particular queue.

    1 vote

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  4. We would like to see the status (busy/DND etc.) to be viewable from the "R" application when it is on your task bar. This way you do not have to open the app to see what status you are - This would prompt people in remembering they went on DND - as it would have a red circle of something similar highlighted.Teams has this function so something similar to teams would be ideal.

    3 votes

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  5. On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management

    2 votes

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  6. When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people in their contacts.

    2 votes

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  7. This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.

    1 vote

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  8. I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.

    3 votes

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  9. are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

    1 vote

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  10. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote

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  11. It would be nice to be able to upload a list of leads/contacts (from csv or other format) to be dialed in succession without the need to key in each individual phone number at the beginning of each call.

    1 vote

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  12. Provide a ring central client for the XBox one platform to allow joining on a big screen without the need for a pc to connect to the TV

    1 vote

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  13. The old version of RC Desktop/Glip used to show thumbnail gallery view when you viewed files. This make it extremely easy to find what you were looking for. With the latest version, you can only view as a list of filenmaes. Not useful if you're searching for an image.

    1 vote

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  14. Now I need a separate phone for Ring Central, I do not want two phones. I came here from Vonage after trying 8X8 unsuccessfully.

    1 vote

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  15. In the RC App for Mac, the app uses the in-app Audio Sources settings for everything (audio calls, video meetings, etc) except for voicemail playback. Voicemail playback defaults to the Mac system sound output settings and cannot be changed. This design is problematic as it requires the user to either:Set the system sound output to match the Speaker Source setting in the RC App (e.g., a phone headset) so that all audio (RC and system) play through this single output; or Have calls handled via the RC Speaker Source (e.g., a phone headset) and voicemails played back via different source…

    1 vote

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  16. Hi there!I am just hoping for a couple of usability upgrades for your platform. Primarily, I would like to be able to adjust notification settings across the whole organization for Teams App chats like I can for incoming calls, texts, and faxes. Currently each user has to change their own through preferences in the app.Secondly, I would like to be able to link these aforementioned App Team chats through email. Currently you are able to post via email, but I would like to be able to connect staff members to a Teams app chat via an email link.Generally, I am…

    1 vote

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  17. we do a lot of call backs and follow up and it would be great to use the RC app rather than using Zapier or some other app to dump numbers into our crm.  This would make RC a mini crm for tracking call history until a number is actually converted.   We would also be able to them track history in the mobile app too.  Don’t forget about the smbs who don’t want to pay for added services in order to track customer touch points.

    3 votes

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