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  1. Hello,

    Our organization has many Polycom VVX 350 and 450 phones, and we add more daily. We were able to change the colors of a few items, namely, the softkey background and text, the status bar background and text, the menu background, and the menu item and title. However, the time and date of the color text are not customizable. It does not stand out with our current background with logo color. We request this feature be added to change the date and time so it is easy to read. Attached is the config file we are currently working on.…

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  2. Hello,

    Our organization has many Polycom VVX 350 and 450 phones, adding more daily. Branding our phones using a custom background with a logo has been painful. When uploading it manually via USB drive, the phone will sometimes take it, and when it does, it will not let us change the background unless we factory reset the phone. We have tried other methods via phone web view, such as uploading a wallpaper from a computer or setting a URL link to our web server. Another way we have tried is by modifying a config file and uploading it. The results…

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  3. Yealink BH76 headsets paired with their Yealink BT51 dongles enhancement to RC desktop app. ( headset/dongle combo works in all other software we utilise (zoom, Teams, general audio use) so are certain the issue lies within the way RC utilises it.

    1 vote

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  4. Customer is requesting to have the options for incoming call for caller id from Canadian cellphone number to choose what information they want to have displayed on their system .if it will be Name of number or both

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  5. be able to download the newest version without any problem

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  6. Since any poll application in the RingCentral App creates a contact with extension number, RingCentral Super Admin can see it but not able to delete it. Customer who is super admin would like to have the ability to delete it anytime.

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  7. Wants to add an option on their IVR to ask their customer to record their call.

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  8. 1 vote

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    1. To have the capability to access the missed calls of other users from the desk phones.
    2. To have the capability to customize the role and have the visibility of the missed calls of a specific users only and not the entire call logs of the account.
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  9. Customer caller ID is not showing up if they calling a different provider such as At&t. Customer wants the her company caller ID will be shown on all the Telco provider in the US.

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