525 results found
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A separate window to see the camera while sharing the screen using the mobile app
The customer wants to see herself in the camera in a separate window while sharing her screen.
1 vote -
Robocall Reporting
Ability to see how many suspected robocalls come in without disabling feature. A report specific for robocalls only.
5 votes -
Add the preferred area code numbers instead of having it replaced by an existing phone number
Customer mentioned that they wanted an Arizona area code (408) phone numbers to be added on their account, but the original process is to have it added by the Telco Ops team which will need a replacement from their existing phone numbers. User declined this request.
Can we have them add the phone numbers with area code preferred so they can just purchase it instead of replacing it with an existing phone numbers in their inventory?
2 votes -
DTMF tones BT Cloud
DTMF tones BT Cloud
Would like the ability to add pauses and DTMF tones within BT.6 votes -
Translate abbreviations in voicemail to text as abbreviations only
Translate abbreviations in voicemail to text as abbreviations only. For example, it generally translates "PA" to Pennsylvania, which is not what we intended.
2 votes -
Document camera on RC meetings
Add an option to adjust the settings of the document camera connected on the RC meetings to scan a documents
1 vote -
Please consider using the word "Chat" rather than Message on RIngCentral
Please consider using the word "Chat" rather than Message on RIngCentral
1 vote -
turn off ringtones on RC mobile app
There's an option to turn off ringtones on the RingCentral desktop app but no option to turn off ringtones on the RingCentral mobile app
4 votes -
1 vote
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2 votes
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Check Numbers for the CNAM in Bulk
Check Numbers for the CNAM in Bulk
1 vote -
Modify default voicemail greeting on RC MVP app
Currently we have a default greeting in place for all end users that have an MVP phone #:
"Your call has been forwarded to the voicemail for Ruben Castro. No one is available to take your call. At the tone, please record your message. When you've finished recording, you may hang up or press the # key for more options."
We were wondering if there is a way to modify this and update the verbiage, and also had a question regarding this particular feature set and how dynamic it can be.
-Is there a way to insert your own verbiage…
1 vote -
Allow user to select and forward a call to a working hours IVR menu and after hour IVR menu.
- Allow user to select and forward a call to a working hours IVR menu and after hour IVR menu.
- "if no one answer" option on user extension, allow an option to forward a call to a working hours IVR menu and after hour IVR menu.
5 votes -
ability to disable call history on an iphone
customer wanted to have an ability to disable the call logs from her ring central application to appear on her regular phone app
2 votes -
Email notification for required changes on the account
The ability to receive notification ahead of time or before the implementation of any changes or policy on the account.
2 votes -
Ability to color code incoming and outbound contacts when you have one extension managing multiple lines. This allows for visual ease.
Ability to color code incoming and outbound contacts for calling and SMS functions when you have one extension managing multiple lines. This allows for visual ease and better organization within the company.
1 vote -
Ability to block a number for a specific extension in a call queue extension.
The ability to block a number in call queue that is currently block in a user extension so that the user will not able to receive the call from specific number from call queue.
1 vote -
Old Call Recording
We have a customer who is requesting access to past recordings for a user who only recently had call recording enabled. They are wondering if there's any way to retrieve these recordings for their business purposes.
2 votes -
caller id indicator
Add an information button after the caller's name to show the caller id. I need this for voicemail phone App. I have it on the computer but not the phone App.
1 vote -
Ability to provision multiple phones to one digital line.
Ability to provision multiple phones to one DL. Customer does not want hotdesking since once you use the phone for hotdesking, there is still a fee0
3 votes
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