558 results found
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turn off ringtones on RC mobile app
There's an option to turn off ringtones on the RingCentral desktop app but no option to turn off ringtones on the RingCentral mobile app
4 votes -
1 vote
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2 votes
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Check Numbers for the CNAM in Bulk
Check Numbers for the CNAM in Bulk
1 vote -
Modify default voicemail greeting on RC MVP app
Currently we have a default greeting in place for all end users that have an MVP phone #:
"Your call has been forwarded to the voicemail for Ruben Castro. No one is available to take your call. At the tone, please record your message. When you've finished recording, you may hang up or press the # key for more options."
We were wondering if there is a way to modify this and update the verbiage, and also had a question regarding this particular feature set and how dynamic it can be.
-Is there a way to insert your own verbiage…
1 vote -
Allow user to select and forward a call to a working hours IVR menu and after hour IVR menu.
- Allow user to select and forward a call to a working hours IVR menu and after hour IVR menu.
- "if no one answer" option on user extension, allow an option to forward a call to a working hours IVR menu and after hour IVR menu.
5 votes -
ability to disable call history on an iphone
customer wanted to have an ability to disable the call logs from her ring central application to appear on her regular phone app
2 votes -
Email notification for required changes on the account
The ability to receive notification ahead of time or before the implementation of any changes or policy on the account.
2 votes -
Ability to color code incoming and outbound contacts when you have one extension managing multiple lines. This allows for visual ease.
Ability to color code incoming and outbound contacts for calling and SMS functions when you have one extension managing multiple lines. This allows for visual ease and better organization within the company.
1 vote -
Ability to block a number for a specific extension in a call queue extension.
The ability to block a number in call queue that is currently block in a user extension so that the user will not able to receive the call from specific number from call queue.
1 vote -
Old Call Recording
We have a customer who is requesting access to past recordings for a user who only recently had call recording enabled. They are wondering if there's any way to retrieve these recordings for their business purposes.
2 votes -
caller id indicator
Add an information button after the caller's name to show the caller id. I need this for voicemail phone App. I have it on the computer but not the phone App.
1 vote -
Ability to provision multiple phones to one digital line.
Ability to provision multiple phones to one DL. Customer does not want hotdesking since once you use the phone for hotdesking, there is still a fee0
3 votes -
Automatic Update for Advance Settings in Message notification.
We have a customer requesting a feature that would allow them to update their Advanced settings in Messaging Notifications automatically when they change the email address associated with their extension. Currently, they have to update this manually whenever they change their email address.
2 votes -
Ability to forward calls to email as a notification
The customer is looking for a feature that will allow him to forward all his call from multiple phone numbers to his email without going in to user extension and made some changes to the call forwarding before the calls get forwarded to his email if no answer.
2 votes -
Configure Automated Voicemail Deletion
configure the voicemail to auto delete after x amount of days
2 votes -
show call status
On the Ring Icon for desktop app, please add a status icon or on the icon have it highlight around the box Green- active and Red- Dnd. There is no easy visual unless you have the full phone visible
1 vote -
voi
Have the voicemail PIN updated on the phones real time.
1 vote -
Meeting link for RC direct and BT CW
-BT CW user generates a video meeting link (i.e. https://video.cloudwork.bt.com/join/) they get redirected to a web page to join a meeting BT Cloud Work
-RingCentral user generates a link for a RCV meeting and shares.
-BT CW user clicks on the link (i.e. https://v.ringcentral.com/join/) they get redirected to the BT Cloud Work desktop app to pick it up and open the meetingCustomer would like to easily join in the meeting even they used 1 company uses 2 separate organizations to conduct business RC direct and BT CW.
As worked around copy the meeting URL (or meeting ID)
1 vote -
utgoing Dialing rules (Dialplan)
I am looking to integrate with one of our entities. I would like to create short dial codes to call users on the other phone system. For example, I want to be able to dial 5220 and it should automatically dial an outside number and pause and then dial ext 220.
2 votes
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