46 results found
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Add Vacation option
Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.
2 votes -
Show Caller Name in 'Missed Call' emails
Today we have to do a reverse lookup to see who called us.
2 votes -
Allow Desktop & Mobile Ring Grouping for Call Handling & Forwarding
Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have it ring on desktop/mobile and say your yealink phone simultaneously before it forwards to another sequential option (ie. an answering service).
2 votes -
Be able to change holiday hours on select number of extensions
Some extensions in my company react the same way during business or after hours. Others, need specific after hour instructions. When a holiday hits, not only do I have to add holiday hours to the auto attendant, I have to do this for each extension that has after hours setting separately so the calls will be directed correctly. If I could change hours or add holiday hours with one click to a number of extensions it would be great
1 vote -
Scheduled Out of Office periods for "Accepting Queue Calls"
Our client services department has consistent schedules throughout the week. It would be nice to be able to set a "working hours" period where users are automatically taken out of the queue. Or likewise, set an "away" period automatically for lunch periods, scheduled weekly meetings, and etc.
3 votes -
get a chime/sound when a fax comes in to my number
When fax comes in, I would like to get a chime/sound when a fax comes in to my number.
1 vote
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