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Contact Center & RingCX

Contact Center & RingCX

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  1. When connecting a Google My Business source to Engage Digital, we would like users to be able to synchronize a limited number of addresses in the "locations to synchronize" field, so that they only receive messages from those addresses, and not all messages attached to the GMB account.In our case, users must be able to register a single address in the "Locations to synchronize" field without other addresses being uploaded automatically.

    1 vote

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  2. It's helpful for the customers instead of typing their inquiries. Also, the chatbot can handle it so it's an advantage

    3 votes

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  3. The ask is for Engage Digital to better support digital interactions, which are becoming critical to many banks' business.

    3 votes

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