Digital interaction notifications in "My Messages" appear when an interaction dequeues to an agent.

Requeuing via "Transfer" (within the notification) removes the notification from the handling agent and shows a new notification for the agent to which the interaction dequeues.

However, transferring directly to another agent through "All Messages" keeps the notification with the initial agent, creating a three-party chat scenario.

To address this inconsistency, we propose unifying the behaviour for all transfers: remove the notification from the initial agent and display it for the receiving agent, matching queue transfer behaviour.