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65 results found

  1. Delete conversation history from customer side

    add a new option or button to delete chat history from customer side

    7 votes
    Future Consideration  ·  0 comments  ·  RingCX Digital Only  ·  Admin →
    How important is this to you?

  2. Add change forum category for Khoros/Lithium connector

    3 votes
    Future Consideration  ·  0 comments  ·  RingCX Digital Only  ·  Admin →
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  3. Synchronize a single address for each Google My Business source connected to the platform

    When connecting a Google My Business source to Engage Digital, we would like users to be able to synchronize a limited number of addresses in the "locations to synchronize" field, so that they only receive messages from those addresses, and not all messages attached to the GMB account.In our case, users must be able to register a single address in the "Locations to synchronize" field without other addresses being uploaded automatically.

    1 vote
    Future Consideration  ·  0 comments  ·  RingCX Digital Only  ·  Admin →
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  4. Add send voice note option in the SDK

    It's helpful for the customers instead of typing their inquiries. Also, the chatbot can handle it so it's an advantage

    3 votes
    Future Consideration  ·  0 comments  ·  RingCX Digital Only  ·  Admin →
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  5. Better digital support for bank branches

    The ask is for Engage Digital to better support digital interactions, which are becoming critical to many banks' business.

    3 votes
    Planned  ·  0 comments  ·  RingCX Digital Only  ·  Admin →
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