Reputation Management support for phone numbers being flagged as Spam.
Customer is seeking assistance with Reputation Management or a referral to a Reputation Management Vendor to help whitelist and proactively protect the customer's phone numbers from being flagged as Spam. The issue of numbers being flagged as Spam continues to grow industry wide. This relates to both RC Phone/MVP and RC Contact Center phone numbers used for outbound dialing.
April
shared this idea
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Jim
commented
100% of our outbound calls are made to prospects that request contact. Flagging our numbers as spam allows the competitors that buy the same leads to have a sales call while ours go straight to voicemail and rarely returned. It is incredibly expensive to get contact info for prospects in our line of work and when we are handicapped to start the conversation, the CAC numbers are way out of line. We really need some help on this.
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Woof Gang
commented
i have spent two days and over two hours trying to get this taken care of. This is unacceptable for a business in this day and age.
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- DAVID
commented
Our legitimate calls are showing up as spam.