Settings and activity

40 results found

1. File Transfer Using Message in the Ring Central Application

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Jan 16, 2025

2. RingSense: Pull in/Filter Calls based on Duration

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   57 votes

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   4 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

   April supported this idea  ·  Aug 9, 2024

3. Run Reports for users synced in RingCentral And Microsoft Teams

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Jul 18, 2024

4. Edit profile picture on admin portal

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Jul 2, 2024

5. Set the default virtual background for all users in an organization

   28 votes

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Jun 28, 2024

6. Support for accented characters in dialer

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   11 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Jun 13, 2024

7. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   642 votes

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   Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   April supported this idea  ·  May 14, 2024

8. Add the ability to push custom rules for Call Queues to the call Queues template

   22 votes

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   2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 25, 2024

9. Ability to export Site Caller ID field data from MVP Admin Portal.

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Feb 3, 2023

10. Reputation Management support for phone numbers being flagged as Spam.

    34 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Aug 23, 2022

11. Different Call Recording Announcement settings per site

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. make the Google Chrome Plug-In that is used for the agent leg be officially supported by Microsoft Edge.

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Enabling Logging for enabling or disabling External Guest Communication

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Lock email from end user updates

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Bulk updates and creation of limited extensions

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Emergency dialing notification

    44 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. 911 Alert Routing

    77 votes

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    4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

18. Add a 'Save' button on new Call Forwarding flow in Admin Portal

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Support for SSO across multiple Entra ID tenants.

    101 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Make it possible for clients to redact certain parts of their screen when screensharing

    6 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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