436 results found
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Whiteboard - allow only host to write on it
Sometimes you want to write or draw sth on the whiteboard but don't want the others to do it. So the option that allows you to disable writing and drawing on the whiteboard for the participants would be pretty useful.
1 vote -
White Label and custom message in RCV waiting room
Allowing customers especially in healthcare to white label and customize the logo and messaging in the RCV waiting room.
12 votes -
Option to Show Upcoming Meeting in RCV for Meetings I am Hosting Only
We would like to have an option to choose to show only the upcoming meetings we scheduled as a host like with RC Meeting.
1 vote -
Super Admin should have total control
What is the point of a Super Admin role if the Super Admin only acts as a regular Admin. Your knowledgebase conflicts with the app's reality. A Super Admin should be able to add Team Admins and remove Team Admins regardless of who created the Team. The S.A. should be able to rename Teams and folders regardless of who created them in the first place. Simply put, the Super Admin should be in God Mode and can change anything in the account since the Super Admin created the original account and owns it.
8 votes -
RingCentral Video generic timezone option
RingCentral no longer shows generic time zones which I depend upon when setting meetings. Mountain Standard Time, Eastern, Pacific, Central, etc. I have to find a city within the zone and that confuses the customer.
1 vote -
Being able to hear announcement about the call details when receiving a call from external number
This is really helpful
1 vote -
Disable 'Join Meeting' reminder if already present in the meeting
Would it be possible to disable meeting reminders if the user has already joined the meeting?Use case: Client has already dialed into their RCVideo meeting, but are still seeing reminders popping up alerting them to the meeting starting. Is it possible to prevent the reminders from firing if that user is already joined in to the meeting session?
1 vote -
Enable Shared Screen to fill the Entire RC App or Browser Window
Participants are not able to expand the shared screen to fill the entire space of their browser or RC App window. A one-inch dark space is filling the perimeter of the viewing window making it difficult to clearly view the shared screen.
10 votes -
Ability to invite participants to active RCV session via SMS
It is currently possible to invite participants (while in active RCV session) via Email and Phone, as well as Copy meeting invite and/or link. The request is for the ability to send the meeting link via SMS. Option to send MMS to include .ics file would be helpful as well.
8 votes -
Search Function for RCV Meetings Recordings in Service Web
Service Web Recording Admin have access to the past 1000 RCV recordings. But this is only a long list of meetings to scroll through one-page-at-a-time. We need a search function and ability to retreive recordings for users up to 90 days in the past.
1 vote -
Share Video Recordings to Team Threads
It would be very useful to be able to share the recordings to a team thread. I saw another idea where they are, asking to be able to share a link, which would also work. However, we can already share this to an individual inside of our groups, it would be super helpful to be able to share it to a whole team at once.
2 votes -
Add "Hello" reaction in meeting
Sometimes when you join a meeting, you want to say "Hello" but don't want to interrupt ongoing discussion. So it will be great to introduce "Hello" reaction just for this case.
9 votes -
Please make integration with Remote HQ
Zoom has a integration that allows remote browsers for any website or presentation. This would greatly improve the user experience for our remote sales team.
1 vote -
Ability to remove the option of start screen share or video meeting in Teams
We are new to ring central, and within the first week of starting the organization has received no more than a dozen video calls to the organization team that gets created for all licensed and enabled users. This is extremely disruptive on an organization wide or team level.I would like away to remove these options from Teams if deemed necessary or control who has access to this functionality.
1 vote -
Voice Changer for RingCentral Video Meeting
This new feature will allow the users to change their voice on RingCentral Video into something else. We can also apply this feature on making phone calls / receiving calls. One best sample is to sound like a grandmother, robot, male, female, child, chipmunks and more..This is ideal during fun events, confidential meeting or for mystery shopper trying out the skills of their agents on handling certain events or situation.
2 votes -
Please enhance the option in join RCV via browser
When sending an invite to an external customer/client, it should have the first option to join via browser using meeting invite or in the landing page. Make sure that the join via browser is visible enough for the regular user so that they will not find it on all over the page.
6 votes -
Allow for control of the various HID devices like Headsets and Clickshare
Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.
10 votes -
Status time on MVP
We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.
9 votes -
Waiting room music to be played while waiting for the meeting to start.
When a meeting is waiting to start, could there be a way to have music or some other noise be played while the user waits, or to have an option to toggle on or off the music based on their preference?
3 votes -
Looking to have option for key press feature on individual extensions
We would like to have the option to press 1 for leaving a voicemail on an extension and press 2 to be routed to a call queue. Key press isn't available on individual extensions currently.
1 vote
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