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279 results found

  1. I can't delete or remove guests from my Ringcentral account, only "block" them. I would very much like to delete/remove guests from my account.

    18 votes

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  2. When we send our customers a meeting link, they have to download ring central specifically just to join. its an irritant to our customers.

    2 votes

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  3. Our customer wanted to have the same manual video settings adjustment for " Touch up my appearance" and "Adjust for low light" that they enjoy with RCM.

    2 votes

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  4. Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.

    10 votes

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  5. The feature will allow RCV Pro Account Users to join End-to-End Restricted Meetings for leniency in the participants.

    2 votes

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  6. Hello, This is more of a suggestion for future releases of RingCentral Video as the application is working as expected now. Video is frustrating a lot of our users and many have stopped using Video and switched to Teams. This is due to how RingCentral responds when clicking on the meeting link from email invites.The meeting webpage loads as expected and the browser is set to open the application by default. The application does join the meeting, yet the webpage changes the screen to join meeting. Many users join both on the webpage and the application and creates countless issues.…

    2 votes

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  7. We would like to be able to set a default background option for all users (or selected users) in our organization.Our team of call center users is continually changing with users being added or deleted from the organization. The new users almost always forget to set their virtual background to blurred or an approved background.We need to be able to go into the Administration Portal and select a group of users and set their default virtual background as blurred (or any image that we choose).Is this possible?

    23 votes

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  8. 2 votes

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  9. Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App

    2 votes

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  10. The ability to do so in-meeting or post-meeting would be very helpful.

    8 votes

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  11. We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.

    9 votes

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  12. share screen issue, when i share my screen, its only on a thumbnail sizewants to make it resizable or expandable

    1 vote

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  13. Remove Be right back reaction automatically when user clicks any in meeting controls

    3 votes

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  14. I have clients that want to record a presentation or training program without an audience. Is it possible to transcribe these presentations/video recordings? At the moment the transcription only occurs if there are other participants

    2 votes

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  15. Changing the color of the pen in annotation

    2 votes

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  16. I've viewed the help guide and know how to do this manually for my account but need to mass upload it to all of our users accounts. How do I do this?

    1 vote

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  17. ...videos, please assist, thank you. can we please have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing videos, please assist and create this thank you

    1 vote

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  18. We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won't be usable anymore. A feature that would be able to toggle between the two meeting platform will really help us once migration is completed.

    2 votes

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  19. RC Meeting have an option when recording and save it either to your computer local storage or to the cloud. This option is not available to RingCentral video yet. It has cloud recording only.

    4 votes

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  20. An option from the Admin Portal to enable/disable RingCentral Video as feature of each extension.

    1 vote

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