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296 results found

  1. The customer wants to have an option to share the video recording to an email distro or group.

    1 vote

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  2. Allowing customers especially in healthcare to white label and customize the logo and messaging in the RCV waiting room.

    12 votes

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  3. It would be a very useable feature to all the locking and setting of the default background for company branding from the console versus per user.

    2 votes

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  4. When I join a meeting via dial in audio and I am the only person there, music plays. This continues until someone else joins the call. In instances where attendees are late, this may go on for > 15mins with no way to disable it.

    2 votes

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  5. I can't delete or remove guests from my Ringcentral account, only "block" them. I would very much like to delete/remove guests from my account.

    22 votes

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  6. It is currently possible to invite participants (while in active RCV session) via Email and Phone, as well as Copy meeting invite and/or link. The request is for the ability to send the meeting link via SMS. Option to send MMS to include .ics file would be helpful as well.

    10 votes

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  7. Customer wanted to used his Personal Meeting ID for End-to-end Encrypted RCV Meetings for easier access to participants.

    2 votes

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  8. Allow users to have "Raise Hand" feature, but disable other reactions - happy face, etc.Allow users to disable chat, and shut off entry tones from the Admin PortalKeep phone numbers by region of the country - midwest, eastern time, etc. Some users are charged additional fees for dialing a west coat phone number.

    3 votes

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  9. Dear RingCentral Video Team,I hope this message finds you well. I am writing to propose a feature enhancement that could significantly improve the user experience for external guests joining meetings on RingCentral Video through iOS devices. The suggested feature involves enabling iOS users to join meetings directly via their Safari browser, without the need to download the RingCentral Video app.Feature Description: Browser-Based Joining for External Guests on iOS via SafariProblem Statement: Currently, external guests invited to join a RingCentral Video meeting on their iOS devices are required to download the app, which can be an inconvenience and a barrier to…

    1 vote

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  10. it would be helpful if we can utilize all the feature meeting insight from RingCentral Video to MS Teams which our RingCentral is already integrated to it.

    3 votes

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  11. Hello, This is more of a suggestion for future releases of RingCentral Video as the application is working as expected now. Video is frustrating a lot of our users and many have stopped using Video and switched to Teams. This is due to how RingCentral responds when clicking on the meeting link from email invites.The meeting webpage loads as expected and the browser is set to open the application by default. The application does join the meeting, yet the webpage changes the screen to join meeting. Many users join both on the webpage and the application and creates countless issues.…

    3 votes

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  12. The customer says that it is very unprofessional for participants to be using the emoji hand gestures during a video call causing him to request for this feature to be disabled

    1 vote

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  13. What is the point of a Super Admin role if the Super Admin only acts as a regular Admin. Your knowledgebase conflicts with the app's reality. A Super Admin should be able to add Team Admins and remove Team Admins regardless of who created the Team. The S.A. should be able to rename Teams and folders regardless of who created them in the first place. Simply put, the Super Admin should be in God Mode and can change anything in the account since the Super Admin created the original account and owns it.

    9 votes

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  14. Sometimes when you join a meeting, you want to say "Hello" but don't want to interrupt ongoing discussion. So it will be great to introduce "Hello" reaction just for this case.

    9 votes

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  15. We are an online remote operating service and staff are intimated to have the camera watching them 9 to 5pm. Can they switch to an avatar setting and only if we wave to them, they come on screen.

    1 vote

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  16. When we send our customers a meeting link, they have to download ring central specifically just to join. its an irritant to our customers.

    2 votes

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  17. Currently we can share audio while in a meeting only using Chrome and Microsoft Edgebut not when using Safari or Mozilla

    1 vote

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  18. Remove Be right back reaction automatically when user clicks any in meeting controls

    4 votes

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  19. Our customer wanted to have the same manual video settings adjustment for " Touch up my appearance" and "Adjust for low light" that they enjoy with RCM.

    2 votes

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  20. Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.

    10 votes

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