279 results found
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Ability to invite participants to active RCV session via SMS
It is currently possible to invite participants (while in active RCV session) via Email and Phone, as well as Copy meeting invite and/or link. The request is for the ability to send the meeting link via SMS. Option to send MMS to include .ics file would be helpful as well.
8 votes -
allow use of zoom link without download of Ring Central
When we send our customers a meeting link, they have to download ring central specifically just to join. its an irritant to our customers.
2 votes -
Manual Adjustments on Video Settings for RingCentral Video Meetings
Our customer wanted to have the same manual video settings adjustment for " Touch up my appearance" and "Adjust for low light" that they enjoy with RCM.
2 votes -
Allow for control of the various HID devices like Headsets and Clickshare
Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.
10 votes -
Allow RingCentral Video Pro Account Users to Join End-to-End Restricted Meetings
The feature will allow RCV Pro Account Users to join End-to-End Restricted Meetings for leniency in the participants.
2 votes -
Automatically join the video Meeting when clicking meeting invite
Hello, This is more of a suggestion for future releases of RingCentral Video as the application is working as expected now. Video is frustrating a lot of our users and many have stopped using Video and switched to Teams. This is due to how RingCentral responds when clicking on the meeting link from email invites.The meeting webpage loads as expected and the browser is set to open the application by default. The application does join the meeting, yet the webpage changes the screen to join meeting. Many users join both on the webpage and the application and creates countless issues.…
2 votes -
Elapsed timer on RCV is not yet available
It would be good if can we have the Elapsed timer for RCV. Same feature as what we have with RingCentral meetings.https://support.ringcentral.com/article-v2/10400-ringcentral-meetings-show-elapsed-time.html?brand=RC_US&product=RingCentral_Meetings&language=en_US
2 votes -
Set the default virtual background for all users in an organization
We would like to be able to set a default background option for all users (or selected users) in our organization.Our team of call center users is continually changing with users being added or deleted from the organization. The new users almost always forget to set their virtual background to blurred or an approved background.We need to be able to go into the Administration Portal and select a group of users and set their default virtual background as blurred (or any image that we choose).Is this possible?
22 votes -
use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
2 votes -
Status time on MVP
We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.
9 votes -
allow the "what I am sharing" preview to be increased in size and not just thumbnail view
share screen issue, when i share my screen, its only on a thumbnail sizewants to make it resizable or expandable
1 vote -
Remove Be right back reaction automatically when user clicks any in meeting controls
Remove Be right back reaction automatically when user clicks any in meeting controls
3 votes -
Transcribe Solo Video Presentations/Meetings
I have clients that want to record a presentation or training program without an audience. Is it possible to transcribe these presentations/video recordings? At the moment the transcription only occurs if there are other participants
2 votes -
Ability to rename RCV Recordings
The ability to do so in-meeting or post-meeting would be very helpful.
7 votes -
Annotation Pen Color Changed
Changing the color of the pen in annotation
2 votes -
Mass upload Virtual Background RCV
I've viewed the help guide and know how to do this manually for my account but need to mass upload it to all of our users accounts. How do I do this?
1 vote -
Have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing ...
...videos, please assist, thank you. can we please have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing videos, please assist and create this thank you
1 vote -
Ability to Join RCM Links using RCV
We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won't be usable anymore. A feature that would be able to toggle between the two meeting platform will really help us once migration is completed.
2 votes -
RingCentral Video Option to Record Meetings between Cloud and Local Storage
RC Meeting have an option when recording and save it either to your computer local storage or to the cloud. This option is not available to RingCentral video yet. It has cloud recording only.
4 votes -
Option to enable and disable RCV on the whole account.
An option from the Admin Portal to enable/disable RingCentral Video as feature of each extension.
1 vote
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