284 results found
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Set the default virtual background for all users in an organization
We would like to be able to set a default background option for all users (or selected users) in our organization.Our team of call center users is continually changing with users being added or deleted from the organization. The new users almost always forget to set their virtual background to blurred or an approved background.We need to be able to go into the Administration Portal and select a group of users and set their default virtual background as blurred (or any image that we choose).Is this possible?
29 votes -
Play music on RCV while the participants are waiting for the host to join the meeting
Play music on RCV while the participants are waiting for the host to join the meeting
4 votes -
allow use of zoom link without download of Ring Central
When we send our customers a meeting link, they have to download ring central specifically just to join. its an irritant to our customers.
2 votes -
Sharing Audio when sharing screen in a RingCentral meeting using Mozilla and Safari
Currently we can share audio while in a meeting only using Chrome and Microsoft Edgebut not when using Safari or Mozilla
1 vote -
Alert host when attendee joins meeting before host.
Zoom does this and so does RCM. Send the host an email (alternate alert methods could also be nice: pop-up in app, text message) anytime a participant joins their call before they have. If the host is running late it is very helpful to know if and how long your participants have been waiting, since some partic join late themselves, or skip calls.Currently, if an attendee joins and drops before host join, host has no way of knowing this if not told.
12 votes -
Remove Be right back reaction automatically when user clicks any in meeting controls
Remove Be right back reaction automatically when user clicks any in meeting controls
4 votes -
Recurring Meeting in RingCentral Video
Customer is looking for option to access List of Recurring/Scheduled Meetings for all users
5 votes -
Manual Adjustments on Video Settings for RingCentral Video Meetings
Our customer wanted to have the same manual video settings adjustment for " Touch up my appearance" and "Adjust for low light" that they enjoy with RCM.
2 votes -
Reactions for Comments in RCV Meetings
Reactions to comments are available in Messaging, I have clients who would like to see reactions to comments in RCV Meetings as well.
2 votes -
Allow for control of the various HID devices like Headsets and Clickshare
Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.
10 votes -
Allow RingCentral Video Pro Account Users to Join End-to-End Restricted Meetings
The feature will allow RCV Pro Account Users to join End-to-End Restricted Meetings for leniency in the participants.
2 votes -
Add Time Zone selector when scheduling a meeting in RC Video
While using RingCentral Video (I recently switched from Meetings) I noticed when trying to schedule a meeting with a client that the option to select a time zone when setting up a meeting has disappeared. Normally I select our client’s time zone so as not to confuse them when they receive the meeting invite. We schedule meetings with clients in many different time zones, so having the ability to schedule the meeting in their time zone is pretty important to our company.
3 votes -
Option to prevent participants to rejoin (kicked participants)
I'm a new employee of RingCentral and I saw something we can make changes or improve when we or our clients are using our RingCentral Video. We all know that there are times when our meeting links have been compromised. Someone not from our organization or company was able to obtain an invite link to join our RingCentral Video/Meeting. Yes, we have the ability to kick out that someone, however, as long as that someone has the link to the RingCentral Video/Meeting; they can still come back in.So, I suggest we add an option before kicking someone out. Like a…
1 vote -
Scheduling a RingCentral Video using the Global Actions feature in Salesforce should automatically send an invitation email to the parti...
...cipants. When scheduling a meeting via the Global Actions option via Salesforce, the only option is copy the meeting manually for you to enter it via email instead of giving the option to send an invite to the participants involved.
2 votes -
Elapsed timer on RCV is not yet available
It would be good if can we have the Elapsed timer for RCV. Same feature as what we have with RingCentral meetings.https://support.ringcentral.com/article-v2/10400-ringcentral-meetings-show-elapsed-time.html?brand=RC_US&product=RingCentral_Meetings&language=en_US
2 votes -
use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
2 votes -
Ability to rename RCV Recordings
The ability to do so in-meeting or post-meeting would be very helpful.
8 votes -
Status time on MVP
We would like to have view how long someone's status for example away for 10 minutes. It would be nice for managers and supervises. This is for users that are not in MaxAgent. This is preventing us from moving to MS Teams.
9 votes -
Waiting room music to be played while waiting for the meeting to start.
When a meeting is waiting to start, could there be a way to have music or some other noise be played while the user waits, or to have an option to toggle on or off the music based on their preference?
7 votes -
allow the "what I am sharing" preview to be increased in size and not just thumbnail view
share screen issue, when i share my screen, its only on a thumbnail sizewants to make it resizable or expandable
1 vote
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