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  1. The customer has auto-reply text messaging where he wants to associate the meeting invite link so that once he sends the messages, his clients will be allowed to schedule a meeting on the date they prefer. He is recommending, if possible, adding it as one of our features so that all their clients can have the capability to arrange a video meeting.

    1 vote

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  2. ...cipants. When scheduling a meeting via the Global Actions option via Salesforce, the only option is copy the meeting manually for you to enter it via email instead of giving the option to send an invite to the participants involved.

    1 vote

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  3. Submitting on behalf of a customer.They would like to have the ability to generate a report of who are the attendees of a RingCentral Video session. They understand that the participant list can be viewed on the interface where the session can be re-played but it is not an efficient way of doing it especially if the admin is not a part of that session.Thank you

    1 vote

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  4. RingCentral no longer shows generic time zones which I depend upon when setting meetings. Mountain Standard Time, Eastern, Pacific, Central, etc. I have to find a city within the zone and that confuses the customer.

    1 vote

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  5. Hello!We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings.IE we should be able to remove the option My Recordings under Video on the desktop app.Thank you!

    1 vote

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  6. You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest. 

    8 votes

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  7. Allow ‘Turn off Camera for participants’ to be set from the admin RingCentral Video settings. This option existed in RingCentral meetings and can be set when creating a meeting, but is not configurable through RingCentral Video settings admin portal. Enabling this to be set for the entire account would provide consistency in the case that a meeting host forgets to change the setting.

    11 votes

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  8. for virtual estimates a sales person can text the customer a link that brings them to a video call that gets recorded so sales can make estimates. simple turn key

    1 vote

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  9. Allow for automatic RingCentral video meeting transcription and recording.Similar to automatic meeting recording in RingCentral Meetings.

    10 votes

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  10. You will not hear anything when you select invite via phone and you enter the number and hit call.

    1 vote

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  11. Would it be possible to disable meeting reminders if the user has already joined the meeting?Use case: Client has already dialed into their RCVideo meeting, but are still seeing reminders popping up alerting them to the meeting starting. Is it possible to prevent the reminders from firing if that user is already joined in to the meeting session?

    2 votes

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  12. 1500 users for video. Customer is currently using Zoom but mainly uses Teams and also has some Webex. All three provide a disclosure when an invite is sent and this is so for compliance. This is important for the financial services organizations. I would assume education, healthcare, and any government sector will require these.

    4 votes

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  13. Service Web Recording Admin have access to the past 1000 RCV recordings. But this is only a long list of meetings to scroll through one-page-at-a-time. We need a search function and ability to retreive recordings for users up to 90 days in the past.

    2 votes

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  14. Zoom has a integration that allows remote browsers for any website or presentation. This would greatly improve the user experience for our remote sales team.

    1 vote

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  15. This new feature will allow the users to change their voice on RingCentral Video into something else. We can also apply this feature on making phone calls / receiving calls. One best sample is to sound like a grandmother, robot, male, female, child, chipmunks and more..This is ideal during fun events, confidential meeting or for mystery shopper trying out the skills of their agents on handling certain events or situation.

    2 votes

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  16. Sometimes you want to write or draw sth on the whiteboard but don't want the others to do it. So the option that allows you to disable writing and drawing on the whiteboard for the participants would be pretty useful.

    1 vote

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  17. The request is for customers to be able to share files in meeting.

    9 votes

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  18. We would like to have an option to choose to show only the upcoming meetings we scheduled as a host like with RC Meeting.

    1 vote

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  19. 1 vote

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  20. We like to start our meetings with music to put our teams up. It would be great for people who have screen sharing permission to be able to "Share their system Audio" so that they could mux in youtube/spotify/music when a meeting starts.

    3 votes

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