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  1. We are new to ring central, and within the first week of starting the organization has received no more than a dozen video calls to the organization team that gets created for all licensed and enabled users. This is extremely disruptive on an organization wide or team level.I would like away to remove these options from Teams if deemed necessary or control who has access to this functionality.

    1 vote

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  2. Please create an easy way to be able to stream meetings to social media like youtube.com, facebook.com and the like.Our organization like many others have public meetings and with the new normal of hybrid meeting environments allowing us to stream to social media allows for more of the public to have access to those public meetings.

    4 votes

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  3. For users who are not on office 365 or other supported versions, we are unable to see our up coming meetings inside the RingCentral app now. Could we add a button when a meeting is setup that would automatically create an event to our personal RingCentral user. OR if you want to take it a step further allow us to add a team? This way the meeting will show in our RingCentral Calendar and we will not have to go all the way into our outlook to attend a meeting.

    18 votes

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  4. When a user starts a video call or RCV meeting a loud ringing tone is heard. Most users find the volume too loud and then reduce the volume on their audio device. Then when the meeting starts the audio is too soft and they have to increase the volume. The suggestion is to reduce the ringing tone vole by 50% and then to increase the meeting volume by 25%.

    29 votes

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  5. The "Allow incoming calls while in a meeting" only applies to the apps and not physical phones even though the content for this features states turn off to reject video calls and send voice calls to voicemail. My physical phones still ring and caller doesn't go to VM until my number of physical phone rings completes. I really consider this a bug but if it needs to be a feature, please add it.

    4 votes

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  6. Ability for the host to add in a shot clock or countdown on the presenter's video in the corner to ensure they are running meetings on time would be helpful to prevent meetings from running over. Then ability to add to the next presenter would be helpful as well, since multiple presentations can happen in one RCV meeting and keeping folks on track un-intrusively would be helpful in keeping effective meetings.

    3 votes

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  7. An example of when this would be helpful would be for a War Room situation.

    1 vote

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  8. SFDC case number: 16434477SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001RGXkvQAH/viewCompany: Mid-Atlantic Federal Credit UnionRC UID: 3002918020 (74 lines) ESTCurrent Total MRR: USD 4,050.86Contact name: Chad VillondoContact email:cvillondo@mafcu.org

    2 votes

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  9. When you join a meeting, but the other person or people in the meeting are running late/dont join on time. Could there be a way where the host either gets a notification when the other users join the meeting, so they can rejoin, or can the host leave a message stating that the meeting is still on, but left due to no one attending, so they could rejoin.

    1 vote

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  10. "Access code accepted. Please enter your participate ID followed by pound, otherwise just press pound to continue." Those 17 words / 29 syllables need to go away. Please provide separate call-in numbers for “RingCentral Rooms” admins and guest. My guest gets confused and report that it doesn’t work because they don’t have a participate ID. There are no participant IDs for guest, it just confuses them. Please simplify the “RingCentral Rooms” and give admins a separate call-in number. This would be a great opportunity to improve the product. Please help!!!

    1 vote

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  11. allow for noisy participant be muter faster if the host fails to do so

    1 vote

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  12. Customer unable to send invite through the RCV app when sync in with the Apple calendarCustomer's verbatim: I want the members field available same as when you do the invite using google or outlook

    2 votes

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  13. It seems like I can only grant remote control access to another desktop user, but I'd like to allow iPad users to control my screen.

    2 votes

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  14. Currently when sharing screen content in RCV there is no way to change the content being shared without stopping sharing and re-sharing. This combined with the many seconds lag in the process of stopping and restarting sharing causes uncomfortable pauses in collaboration. - Begin able to seamlessly change sharing without downtime or pauses would be much appreciated.

    2 votes

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  15. We've moved over to RingCentral Video for meetings since Jan 2021 but the UI is still littered with settings and options for the old RingCentral Meetings. It causes endless confusion.

    1 vote

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  16. Customer wants to use their phone number as a personal meeting ID because this is easy to remember.

    1 vote

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  17. When you're in a meeting, it's good to show how long the meeting has been going on so you can determine if you're over or not. Today it is in Participant view. It would be helpful to have it on the RCV home screen.

    2 votes

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  18. This is to have an option to remove the audio and/or video on a recorded RCV Meeting and just record the screen sharing part of the meeting.

    3 votes

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  19. When a participant raises their hand to speak in RCV, after they speak, the hand should automatically be lowered. Or the Participant can choose to keep hand raised. Many times a user will raise their hand, ask or make a comment but forget to lower it and a few minutes later the host will ask that person if they have a question.

    3 votes

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  20. For customers to have a choice for it to download the recorded meeting as either 2 separate files (audio and video) or as a single file (both audio and video embedded)It will be easier to upload it to different types of services without having to record the same thing multiple times, such as the audio only, on platforms such as podcasts. or a single video/audio file to video or training platforms like youtube or vimeo (for example). Also easier to manage, if errors occur on the video, but audio part can stand alone / is usable.

    13 votes

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