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  1. 1 vote

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  2. Customer is requesting an option to have FHD on RCV system same as RC meetings app to refrain from having blurry video feed during meetings.

    1 vote

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  3. 1 vote

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  4. We need a way to change the greeting language for Audio Conferencing numbers, for specific countries or sites.Right now for Audio Conferencing numbers, the language is based on the "Greetings Language" set in the Main Site's regional settings. This means if an account is based in the US, but has an Italy audio conferencing number, anyone who dials in with the Italy number will hear the prompt in English vs Italian. If we could assign the audio conferencing numbers to a specific site or have a dropdown somewhere to specify language, we could make the calling experience better.

    2 votes

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  5. Since you allow Android users to join a RCV meeting in a Chrome browser, why wouldn't you also also allow Apple iPhone users to do the same?

    1 vote

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  6. When mobile users click a v.ringcentral.com link, it brings them to a landing page where the only option is to download the app (if it is not installed). Many 3rd parties only want to dial-in to the call and don't wish to install the RingCentral app. I'm aware there is a One Tap link on the invitation, but many people don't read through the invitation and just click the v.ringcentral.com link in the location field. Having a link to launch the phone app and dial-in would greatly reduce frustration. This is a feature Zoom has as demonstrated by the below…

    1 vote

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  7. The ask is to be able to co-browse with RCV. Benefits:
    - make it possible for every user to co-browse website together to
    see the cursor of another person who is sharing, irrespective of
    web browser or operating system in usage.
    - no need for a screen sharing website, desktop sharing, or external
    application. Co browsing controls the tab on which the user is
    asking for help.
    - enables two or more people located in different locations to
    interact through the same webpage/browser session with no need
    for logging-in or downloading plug-ins.
    - able to participate in co-browsing using any…

    3 votes

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  8. In most meetings I attend, there is always a reference to time, time difference, what is the time there for that attendee and that attendee - it would be handy to have everyones clock onscreen, even if to help remind some that not all attendees are in AM, or they are in late PM. Temperatures can help with conversation breakers plus helping with conversions F to C etc as EMEA and US are different.

    1 vote

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  9. Request is for the API to automatically Pause Screen when when inputting sensitive data. This would be similar to call recording Pause API where in an application based on specific Field selection, it triggers and API to pause call recording until that information is collected.

    1 vote

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  10. RingCentral Meetings allowed for users to set automatic recording of a meeting at the time that they were scheduling a meeting / creating the meeting for the first time. This would allow the meeting to automatically start recording once the meeting started without the user having to remember to hit the record button. RingCentral Video does not have this feature and many of our staff have become accustomed to having this feature and are forgetting to record their meetings because they are accustomed to it doing this for them. Now that they have lost this ability, it has caused frustration…

    4 votes

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  11. There is no Host Key for RC Videos. What if someone has scheduled and RC Video event but gets hit by a bus and another staffer must take over to record the meeting? How could the former host assign a new host without logging into the Video in progress?!?!?!?

    7 votes

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  12. I'm looking to record videos to record and post, but I don't want my name or picture on the side. Is there a way I can record my screen and not have my image name and icon on the side?

    1 vote

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  13. With RCV recordings, Screen Sharing with text is unreadable. We need to have better quality as we use it as Playbacks for Training and Reference.

    3 votes

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  14. There are many types of meetings where the host controls the mode of the meeting. Some participants can unmute now at any time and could cause disruption to the meeting. At least they could chat first or raise hand to say something and host will unmute but not allowing them to unmute at any time.E.g. Home Owners Association meetings where things can be very chaotic

    5 votes

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  15. customer would like to have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week

    3 votes

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  16. It is extremely important to our group to be able to see the duration of video calls, but it seems to have gone away with RingCentral Meetings. Please consider bringing it back.

    2 votes

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  17. When recording a video call (from an invite) and it saves it. Could it have the video call's title as the recording name? instead of having "RingCentral Video Meeting". it doesn't help differentiate meetings.

    1 vote

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  18. This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.

    2 votes

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  19. RingCentral Video meetings are recording all the audio while in the meeting while the auto-call recording is on.Users should have the option to mute/pause/stop auto-call recording when in the meeting.

    5 votes

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  20. Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.

    3 votes

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