11 results found
-
Add a call log for a video meeting
Attendance of Participants on RingCentral video meeting whether they call in or use video. The names of the participants do not currently show on the video recording that is viewed by participants unable to make the meeting.
22 votes -
Ability to control customer screen
During a discovery video call, being able to request control of the customer's PC will expedite product identification and allow us to direct them to additional products.
1 vote -
Record Product Trainings and save them to an onboarding file
Having a playlist of videos on our products, processes, and example sales calls, will provide a winning onboarding process for future hires.
1 vote -
Emojis
Please add tan and brown as options for hands and people emojis. There are only whites available and that's a huge oversight.
2 votes -
Update your help and support to reflect the current version
My video is mirrored in RingCentral. That needs to be fixed. According to your help and support files, there should be a setting for that. There IS NO SETTING IN THE APP. Yes, I updated, No it is not there. FIX YOUR HELP SCREEN OR FIX THE APP. Either one. Thank you.
1 vote -
Add "Blur background" as an option to RCM/RCV virtual background
Many users are requesting the option to blur their background in RCV/RCM rather than having to use a virtual image.
1 vote -
Add Back Hiding Meeting Controls If The User Is Not Interacting With The Window
Previously the meeting controls would automatically hide if the user was not interacting with the window. Currently, the controls never go away. This is not a major problem when it is a video chat. When the user is watching a screen share though it can become a major issue because the content at the bottom of the screen is not visible. Please add back the functionality where if a user is not interacting with the window the controls are hidden, or at least add a preference that would allow that functionality to be turned on/off.
1 vote -
Meet Now option in New Application
Previously RC had the option to Schedule a Meeting or Meet Now options within Outlook using the Outlook Plug-in. It appears the new application only has the Schedule a Meeting Option, the Meet Now feature has be deprecated. Requesting to bring back the Meet Now option. It appears MS Teams has both options Meet Now and Schedule a Meeting within Outlook Plugin.
1 vote -
Instant Meetings should not reuse titles from previous meetings
PMIs are useful for both scheduled and instant meetings. However, when starting an instant meeting, the title of the IM is set to whatever the previously scheduled meeting title was that used the PMI. This is counter-intuitive for the user and creates security issues because today's instant meeting attendees maybe shouldn't be privvy to the topic of yesterday's IM. Ideally, IMs would always be started with a blank or generic title. If the issue is unclear, please refer to case 12917613 for explicit examples.
2 votes -
Can't reschedule a RCV meeting using Unified RingCentral app
It's more convenient to reschedule a meeting in the app. It's a hassle to integrate the meeting to another application like Gmail or outlook 365
1 vote -
Fix RingCentral Video camera sending video for Pixel phones when using the RingCentral app
For RingCentral Video calls using the RingCentral app on a Google Pixel phone, the Camera video sent by Pixel phone is scrambled when seen by other participants. Receiving camera video or screen share video on Pixel phones is fine, but when sending either the front or rear-facing camera video, the other RingCentral Video participants see scrambled video. The video is broken into 5 segments with diagonal line divisions and the video in each division is skewed and distorted. Camera video works fine on all other mobile phones we have tested.
1 vote
- Don't see your idea?