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  1. Participants should have access to the Gallery View when joining via web browser to be able to see all meeting participants. I spoke with 2 customer service reps which created a case for more details. Case # 13178029

    2 votes

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  2. Many users use OBS for streaming to YouTube and presenting through Zoom. OBS gives users enhanced video features not otherwise available from a basic video conferencing system. RingCentral does not currently support input video feeds from software-based virtual cameras (though Zoom does).

    8 votes

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  3. The desktop alerts went away with the new updated RC app. Please bring back the desktop alert for RC meetings.

    2 votes

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  4. After receiving an email that recording is ready for viewing, when that email is forwarded the admin does not have the ability to view the video unless they log in from admin panel. Should authorize since it prompts us to log in with those same credentials.

    2 votes

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  5. We need the recordings to be in Stereo instead of Mono.

    18 votes

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  6. Currently, ring central meetings isn't able to record break out sessions within a meeting; regular main meetings are recordable, but once break out sessions are initiated, there is no way to record the individual sessions.

    2 votes

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  7. We would like to stream live video calls to a third party application, ie Digital Signage. Zoom has this functionality now.

    3 votes

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  8. It would be nice to allow for a second simultaneous meeting to be started in cases where meetings may overlap in time. I coordinate many meetings, not all of which I am essential for participating the entire time. It would be nice to be able to hand off Host duties to a co-worker and start another meeting in instances where timing may otherwise overlap, or in the case of back-to-back meetings where the first one runs longer than planned.

    11 votes

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  9. Please give serious consideration to adding the ability to Facebook Live a Ringcentral Meeting.

    7 votes

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  10. It has been requested that our users need to enter the meeting password before they are allowed in the meeting. The links can be emailed to anyone and it allows them to join without knowing the meeting password. This could be a security hole our users do not want to encounter. Currently the waiting room is the only way to combat unauthorized users from joining a meeting.

    1 vote

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  11. I use RingCentral Video religiously. However, sometimes I am added to MS Teams/Webex/Zoom or other calls. The meeting shows up in my calendar under my RC App Meetings tab. The issue is that I need to copy the meeting information or make it pop into Outlook to click on the meeting link.Is it possible to scan the meeting info content and simply launch the url?

    2 votes

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  12. Most video conference software I use has gotten to the point where there's a "call me" widget from the software instead of making me dial in to a number with numerous long sequences of numbers to input (and only with English prompts). The prior software RC had, RC Meetings (I think that was the one based on Zoom and caught up in all that litigation) had a "call me" widget that saved my desk phone number and let me connect the audio to my phone with a single, simple click. It was glorious. Now, RC Video makes me dial in,…

    1 vote

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  13. Meeting co-host need to rename other co-hosts

    2 votes

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  14. The link being generated from the Rc Meeting invitation has a meeting ID with "spaces" and that caused the invitees not able to join and getting page cannot be found. The link shows like this https://meetings.ringcentral.com/wc/username/144 874 6685/join#

    1 vote

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  15. As of the moment, we need to create 2 weekly recurring meetings (one on Tuesday and one on Thursday) because the schedule options are only daily/weekly/monthly. It would make it easier if there was an option to select the days of the week that you need it to recur.

    2 votes

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  16. Allow users and admins to do a bulk download/export of all meeting recordings held in the RC cloud. This would allow for better maintenance of cloud storage space, retrieval of all recordings when off boarding staff, or when in need of retrieving multiple recordings to post elsewhere for trainings and documentation.

    3 votes

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  17. We were hoping that we can get notified of the amount of storage left or used by an account. Especially if the storage capacity is about to reach the limit.

    4 votes

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  18. Ring Central needs to change the settings to allow hosts to re-enable the waiting room after scheduling a meeting. If a host decides before or during the meeting that he/she would like to use the waiting room feature it should be available to customers. Right now if you disable the waiting room feature while creating a meeting you cannot go back and change it. Please, please make this simple change.

    1 vote

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  19. Zoom has a feature where if a meeting is being recorded, the user is notified upon entering the meeting and the user is not admitted to the meeting unless they consent to the recording of the meeting. A report can be generated at the conclusion of the meeting to show the users who consented to the recording. This would be great for public meetings where you have to legally inform people their image and/or voice is being recorded.SThis should be created for ALL videoconference platrforms, Meetings and Video, standalone and unified apps.

    2 votes

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  20. This feature already exists in Zoom and is mentioned in the RC settings thought it does not exist in practice. To be able to easily connect a 3rd party AI captioning software such as webcaptioner.com would be much easier than typing captions and make events more accessible to diverse audiences.

    3 votes

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