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23 results found

  1. To have a standard meeting ID or personal meeting ID that can use for rooms instead of a random ID.

    2 votes

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  2. I need to have a custom MOH on park groups

    1 vote

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  3. Add a phone number area to the team area so that the contact can be sent a text instead of an email. I have over a 100 clients that I would like to use this area to send them a text message on the 15th of each month instead of emails because most of these people are over sixty, some are from different countries and don't know how to use email. These names should not go into the "All Company Contacts" area, each team should be separate. Please contact me if I can help to make this clearer.

    1 vote

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  4. They would like to have added this feature join ringcentral rooms without an ID just only an invite

    1 vote

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  5. With Rooms connecting being concurrent, the customer would like to restrict who has access to having the xxxxxxxxx@sip.rcv.com showing up in the invite and accepting rooms so that some groups of people do not occupy licenses needed by C-Suite.Alternatively, have the ability to reserve the connector licenses.

    1 vote

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  6. Since Rooms Connector licenses are concurrent, customers need the ability to run reports on peak usage of those licenses. In addition, the customer should be able to set up an alert the moment that all licenses are occupied.

    1 vote

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  7. When a Calendar service becomes unauthorized, for example when an OAuth2.0 token expires, administrators are not notified.If admins were able to be notified via email, this would allow them to proactively reauthorize the calendar service. This would help avoid a situation where users enter a room expecting to be able to join meetings from a calendar.

    1 vote

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  8. Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.

    5 votes

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  9. "Access code accepted. Please enter your participate ID followed by pound, otherwise just press pound to continue." Those 17 words / 29 syllables need to go away. Please provide separate call-in numbers for “RingCentral Rooms” admins and guest. My guest gets confused and report that it doesn’t work because they don’t have a participate ID. There are no participant IDs for guest, it just confuses them. Please simplify the “RingCentral Rooms” and give admins a separate call-in number. This would be a great opportunity to improve the product. Please help!!!

    1 vote

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  10. The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks

    5 votes

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  11. Currently RingCentral Meetings Rooms can only rotate the background image but does not have an option for a Screen Saver or to Turn off Display (display a black image to keep the screen from burning). This is a necessity for conference rooms where users leave the display on by accident or for extended periods of time during the day and overnight. When I tried enabling the built in screen saver of the machine this is not supported properly by the meetings rooms and does not wake properly.The suggested fix is to add "Screen Saver" option (with specified number of minute)…

    1 vote

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  12. It would be really useful to have a clock displayed on the screen, not all rooms have a clock, and checking the phone or the control pod to get the time isn't practical.

    3 votes

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  13. Would like to be able to use Clickshare with RingCentral Rooms, at present it works well and we can share the clickshare between users, however, as soon as someone joins the meeting from RingCentral App and shares the screen, it knocks out the ability to use the Clickshare again until we disconnect the HDMI in the main unit and plug back in

    1 vote

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  14. It would be really helpful if there could be somewhere where you could add a list of frequently used participants or contacts that you could choose from or that would auto populate when you started typing their name to add them to a RC meeting from the controller or scheduling display. It's really time consuming to type in each person's email address

    1 vote

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  15. I have a room where we have a projector and two screens. With Zoom, you can script those devices to turn on and turn off via the Zoom Rooms Native Room Controls. It would be awesome if there was a similar capability in Ring Central Rooms.

    1 vote

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  16. Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.

    4 votes

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  17. Our company has several Logitech Taps with Microsoft Teams as meeting room solutions. Internally everyone uses Teams and this works great. There are other organizations that we have meetings with regularly and they use RingCentral. Is it possible to join the RingCentral meeting through the Teams Tap or for someone to join a Teams meeting from RingCentral?

    1 vote

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  18. We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger rooms. I believe Zoom has this capability.

    2 votes

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  19. we have two Avaya CU360's set up as Avaya Cloud Office Rooms. There is a setting to automatically accept a video meeting invitation when not in a meeting, but it apparently only works with Poly gear, it would be nice if that also worked on the collaboration units

    1 vote

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  20. Some customers want their room system to support both inbound and outbound PSTN to allow for telephone calls but do not want to have a conference phone also in the room.

    4 votes

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