23 results found
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Allow Rooms device to connect to other providers meetings
Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.
Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.
3 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As of August 2024, Rooms can now join Teams meetings using SIP Guest Join, if the SIP join details are not provided in the meeting invitation.
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Support for multicamera setups like Logitech Sight
Looking for support for RC Rooms with multicamera participant support such as Logitech Sight:Logitech Signs Compatibility pageIts really painful when RingCentral lags behind in featureset and support for innovation - Please provide support and better communication with the future of the Rooms featuresets.
2 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Logitech Sight is supported as a USB device.
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RingCentral Rooms Personal Meeting ID/Static Meeting ID
To have a standard meeting ID or personal meeting ID that can use for rooms instead of a random ID.
2 votesNeeds More Information ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hello! We would like to learn more about this ask. Currently, you're able to set a custom ID for your rooms meeting with your room set as a private conference room. Are you looking to switch between meeting IDs? Thank you!
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Add a phone number area to the team area so that the contact can be sent a text instead of an email.
Add a phone number area to the team area so that the contact can be sent a text instead of an email. I have over a 100 clients that I would like to use this area to send them a text message on the 15th of each month instead of emails because most of these people are over sixty, some are from different countries and don't know how to use email. These names should not go into the "All Company Contacts" area, each team should be separate. Please contact me if I can help to make this clearer.
1 vote -
Set-up an iPad as scheduling display for RingCentral Video Rooms
RingCentral Video Rooms should allow you to use an iPad as a Controller and another one as Scheduling Display. The iPad for Scheduling Display can be placed on a wall outside the conference room, which will let the attendees view the room's schedule and availability, as well as reserve the room.
11 votes -
Rooms Connector: Restrict access by Role
With Rooms connecting being concurrent, the customer would like to restrict who has access to having the xxxxxxxxx@sip.rcv.com showing up in the invite and accepting rooms so that some groups of people do not occupy licenses needed by C-Suite.Alternatively, have the ability to reserve the connector licenses.
1 vote -
Rooms Connector: Report on use and alert when all concurrent licenses are in-use
Since Rooms Connector licenses are concurrent, customers need the ability to run reports on peak usage of those licenses. In addition, the customer should be able to set up an alert the moment that all licenses are occupied.
1 vote -
Please add Support for Barco Clickshare devices in RCV Rooms in line with competition
Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.
5 votes -
Notify when RingCentral Meetings Rooms Calendar disconnects
When a Calendar service becomes unauthorized, for example when an OAuth2.0 token expires, administrators are not notified.If admins were able to be notified via email, this would allow them to proactively reauthorize the calendar service. This would help avoid a situation where users enter a room expecting to be able to join meetings from a calendar.
1 voteImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is possible via Alerts. Learn more here.
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Add Airplay for RingCentral Video Rooms
The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks
5 votes -
Screen Saver for RingCentral Meetings Rooms
Currently RingCentral Meetings Rooms can only rotate the background image but does not have an option for a Screen Saver or to Turn off Display (display a black image to keep the screen from burning). This is a necessity for conference rooms where users leave the display on by accident or for extended periods of time during the day and overnight. When I tried enabling the built in screen saver of the machine this is not supported properly by the meetings rooms and does not wake properly.The suggested fix is to add "Screen Saver" option (with specified number of minute)…
1 voteImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
You are now able to set up digital signage for your Rooms: https://support.ringcentral.com/article-v2/Setting-up-Digital-Signage-using-RingCentral-Rooms.html?brand=RingCentral&product=RingEX&language=en_US
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Add a clock to screen on Rooms
It would be really useful to have a clock displayed on the screen, not all rooms have a clock, and checking the phone or the control pod to get the time isn't practical.
3 votes -
Simplify invite participants on RC Rooms controller and scheduling display
It would be really helpful if there could be somewhere where you could add a list of frequently used participants or contacts that you could choose from or that would auto populate when you started typing their name to add them to a RC meeting from the controller or scheduling display. It's really time consuming to type in each person's email address
1 voteImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Moderators are able to add additional participants using their Company Directory, when beginning to type names, emails will populate from search terms.
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Adding the ability to script device actions.
I have a room where we have a projector and two screens. With Zoom, you can script those devices to turn on and turn off via the Zoom Rooms Native Room Controls. It would be awesome if there was a similar capability in Ring Central Rooms.
1 vote -
Make RingCentral Meetings Rooms compatible with all features of RingCentral Meetings or RingCentral Video
Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.
4 votes -
Configure outbound dialing from Rooms
We have multiple Polycom Studio X50 video conferencing units, and they work great with users that are on RingCentral, but if we're invited to a vendor call, there's no way for us to dial in to WebEx or Zoom meetings. The baseline Polycom firmware has the capacity to act as a SIP subscriber, so I don't know why this function isn't available in the RC App on the controller.
4 votes -
Share a second camera in a meeting
We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger rooms. I believe Zoom has this capability.
2 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
You are able to share two cameras in a meeting currently, but not able to share two cameras and content share.
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Add the ability to automatically accept a video call in an Avaya CU360 ACO Room
we have two Avaya CU360's set up as Avaya Cloud Office Rooms. There is a setting to automatically accept a video meeting invitation when not in a meeting, but it apparently only works with Poly gear, it would be nice if that also worked on the collaboration units
1 vote -
PSTN Support for RC Rooms
Some customers want their room system to support both inbound and outbound PSTN to allow for telephone calls but do not want to have a conference phone also in the room.
4 votes -
Windows Host app for RingCentral Video Rooms
I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in a fullscreen Chrome tab. Supposedly, that's all that's required for regular participants...
2 votes
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