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  1. Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.

    Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.

    4 votes

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    1 comment  ·  Rooms  ·  Admin →
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  2. Looking for support for RC Rooms with multicamera participant support such as Logitech Sight:Logitech Signs Compatibility pageIts really painful when RingCentral lags behind in featureset and support for innovation - Please provide support and better communication with the future of the Rooms featuresets.

    2 votes

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    0 comments  ·  Rooms  ·  Admin →
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  3. RingCentral Video Rooms should allow you to use an iPad as a Controller and another one as Scheduling Display. The iPad for Scheduling Display can be placed on a wall outside the conference room, which will let the attendees view the room's schedule and availability, as well as reserve the room.

    12 votes

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    Implemented  ·  0 comments  ·  Rooms  ·  Admin →
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  4. When a Calendar service becomes unauthorized, for example when an OAuth2.0 token expires, administrators are not notified.If admins were able to be notified via email, this would allow them to proactively reauthorize the calendar service. This would help avoid a situation where users enter a room expecting to be able to join meetings from a calendar.

    1 vote

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    0 comments  ·  Rooms  ·  Admin →
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  5. Currently RingCentral Meetings Rooms can only rotate the background image but does not have an option for a Screen Saver or to Turn off Display (display a black image to keep the screen from burning). This is a necessity for conference rooms where users leave the display on by accident or for extended periods of time during the day and overnight. When I tried enabling the built in screen saver of the machine this is not supported properly by the meetings rooms and does not wake properly.The suggested fix is to add "Screen Saver" option (with specified number of minute)…

    1 vote

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    0 comments  ·  Rooms  ·  Admin →
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    You are now able to set up digital signage for your Rooms: https://support.ringcentral.com/article-v2/Setting-up-Digital-Signage-using-RingCentral-Rooms.html?brand=RingCentral&product=RingEX&language=en_US

  6. It would be really helpful if there could be somewhere where you could add a list of frequently used participants or contacts that you could choose from or that would auto populate when you started typing their name to add them to a RC meeting from the controller or scheduling display. It's really time consuming to type in each person's email address

    1 vote

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    0 comments  ·  Rooms  ·  Admin →
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  7. Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.

    4 votes

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    Implemented  ·  0 comments  ·  Rooms  ·  Admin →
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  8. We have multiple Polycom Studio X50 video conferencing units, and they work great with users that are on RingCentral, but if we're invited to a vendor call, there's no way for us to dial in to WebEx or Zoom meetings. The baseline Polycom firmware has the capacity to act as a SIP subscriber, so I don't know why this function isn't available in the RC App on the controller.

    4 votes

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    Implemented  ·  0 comments  ·  Rooms  ·  Admin →
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  9. Some customers want their room system to support both inbound and outbound PSTN to allow for telephone calls but do not want to have a conference phone also in the room.

    4 votes

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    Implemented  ·  0 comments  ·  Rooms  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Rooms  ·  Admin →
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  11. The request is for RCV Room Connector that allows Poly VTC Hardware and With VTC devices registered against a digital line to act as a phone when required.

    8 votes

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    Implemented  ·  0 comments  ·  Rooms  ·  Admin →
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