Currently, when Automatic Call Recording is enabled, the system plays the recording announcement at the start of a call. However, if that call is placed in Call Park and then retrieved, the announcement plays a second time to the caller.

We are requesting a setting to disable or modify the 2nd announcement specifically for calls retrieved from Park. The system should recognize the existing recording session and avoid interrupting the conversation with a redundant notification. This will provide a more professional and seamless experience for customers while maintaining the initial legal compliance notification.