An intelligent filtering system that can automatically analyze and categorize inbound calls and SMS messages based on predefined criteria such as spam detection, keywords, caller behavior, or custom business rules.

What We Are Looking For:

Ability to automatically identify and block or flag suspected spam calls and messages

Keyword-based filtering for SMS (e.g., route, tag, or auto-respond based on message content)

Customizable call screening rules (e.g., send certain calls directly to voicemail or specific users/queues)

Smart categorization (e.g., sales inquiry, support request, vendor call, etc.)

Option to auto-respond to certain message types using AI-generated replies

Reporting/analytics on filtered interactions