call transcription in ringcentral app when calls are made through salesforce
Unable to easily view the call transcript when calls made thru salesforce.
A user who had ACE, can see an option to view the transcript where the other users who doesnt have ACE cant see the transcript when calls are made thru salesforce.
It could be better if the calls made thru salesforce or RC app are available to be viewed and access still thru RC app.
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Andrea
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