Configurable Response Delay for AI Receptionist
Add an option to configure the delay for the AI receptionist before it starts speaking, allowing it to wait slightly longer after a caller pauses. This helps prevent the AI from interrupting callers who are still talking or pausing mid-sentence, resulting in a more natural conversation flow.
5
votes
Anthony
shared this idea
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PCS
commented
The long delay is confusing to callers. There should be a short pause and then AI Receptionist should ask "do you need anything else"