Pronoun Preference Support in AI Notes
The AI Notes feature is incorrectly inferring a user's gender based on their name and generating notes with incorrect pronouns.
Customer Feedback:
The customer's name is Dana, and the AI Notes system is automatically referring to them using female pronouns (she/her). The customer has indicated that he identifies as male and prefers he/him/his pronouns.
Requested Enhancement:
Add the ability for users or administrators to define preferred pronouns within their user profile or account settings. AI-generated notes, summaries, transcripts, and other generated content should reference the user's specified pronouns rather than making assumptions based on name recognition.
Business Impact:
Improves accuracy and personalization of AI-generated content.
Reduces the likelihood of misgendering users.
Enhances inclusivity and user experience.
Increases customer trust in AI-generated outputs.
Expected Behavior:
When a user has specified pronouns in their profile, AI Notes should consistently use those pronouns in all generated content. If pronoun information is unavailable, the system could use gender-neutral language instead of making assumptions.