Call Transcripts and AI Notes viewable by admin
As the company owner and admin, I should have the ability to view all call transcripts and AI summaries for every user. This is now even more important with the integration of Claude and other AI tools. This would effectively allow me to monitor what is going on in our company calls and flag potential issues that, historically, would have gone unnoticed. Right now, all that is available is call recordings, which are not reviewable and traceable by the AI engines. We need to be able to see text transcripts of every company call.
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Frank
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