Ability to use RingSense on Queue Calls
Being able to use RingSense on call queue calls would be greatly helpful. At this point RingSense captures all non-queue calls and only a handful of queue calls, but a bulk of our inbound call handling is done through a call queue, effectively making RingSense useless for our use case.
39
votes
Logan
shared this idea
See "Call Queue" filter in "All filters" on the Calls page.
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William commented
This absolutely needs to be implemented, my primary use case.
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Armen commented
Thanks
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Sean commented
I didn't realize this was the case. This feel more like a defect than a feature request.
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Najee commented
This is very much needed!
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Dominic commented
I believe this would be very helpful